Front Desk Receptionist

Remedy Skintech, Inc.; Philippines; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Opportunities for career development

Comprehensive health and wellness

Modern, well-equipped office space

Job summary

Remedy Skintech, Inc. is seeking a friendly Front Desk Receptionist in Taguig City, Metro Manila. This full-time role makes you the first contact for customers, ensuring a positive and welcoming experience at our clinic.

You will handle client data in the CRM, support sales, manage inventory, and coordinate deliveries while maintaining professional communication and teamwork across branches.

Qualifications

• Previous experience in a receptionist or customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office and basic software tools.
• Positive attitude and ability to work in a team environment.
• Sales experience is an advantage.
• Comfortable using technology (e.g., Microsoft Office, Zenoti).
• Willing to be assigned to other Remedy Clinic branches in Metro Manila.
• Willing to work 6 days a week.

Responsibilities

• Identify and assess clients’ needs to achieve customer satisfaction.
• Build sustainable relationships of trust through open and interactive communication.
• Provide accurate, valid and complete information using the right tools.
• Accept and validate completeness of client data and encode it into the CRM.
• Handle complaints and follow up to resolve.
• Drive sales through engagement and product knowledge.
• Process sales transactions accurately.
• Balance reports and forward sales documents.
• Organize and maintain inventory and storage areas.
• Coordinate logistics for order deliveries from the clinic.
• Publish messages to help customers take action in purchasing products and services.
• Optimize social media messaging and visuals to represent the company.

Skills

Customer-facing experience

Excellent communication

Organizational skills

Team player

Sales exposure

Tech-savvy

Tools

Microsoft Office

Zenoti

Job description

About the role

We are seeking a friendly and professional Front Desk Receptionist to join our team at Remedy Skintech, Inc. in Taguig City, Metro Manila. In this full-time position, you will be the first point of contact for our customers, playing a vital role in creating a positive and welcoming experience for all who visit our office.

What you'll be doing

• Identify and assess clients’ needs to achieve customer satisfaction.
• Build sustainable relationships of trust through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods / tools.
• Accept and validate completeness of client’s data and encode it to the company’s CRM.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Drives sales through engagement of customers, suggestive selling, and sharing product / service knowledge.
• Ensure correct and complete processing of sales transactions.
• Balance all reports, compile and forward sales documents to the Clinic Manager.
• Organize and maintain inventory and storage areas.
• Ensure shipment and accuracy of inventory transactions.
• Coordinate logistics for order deliveries from the clinic.
• Generate, edit and publish messages such as texts and emails that will help build meaningful connections with the clients and encourage them to take action in purchasing products and services.
• Optimize use of social media and ensure that messages and graphics/ pictures that are published highly represent the company.

What we're looking for

1. Previous experience as a receptionist or in a customer-facing role, preferably in the beauty or wellness industry
2. Excellent communication and interpersonal skills, with a friendly and professional demeanour
3. Strong organizational abilities and attention to detail
4. Proficiency in relevant software applications, such as Microsoft Office
5. A positive attitude and the ability to work well in a team environment
6. Experience with sales is an advantage
7. Comfortable using technology (ex. Microsoft Office, Zenoti)
8. Passionate and eager to learn about the latest trends in the beauty industry through lectures and training
9. Must be willing to be assigned to other Remedy Clinic branches in Metro Manila
10. Must be willing to work 6 days a week

What we offer

At Remedy Skintech, Inc., we pride ourselves on fostering a supportive and collaborative work culture. In addition to a competitive salary, we offer a range of benefits, including:

1. Opportunities for career development and growth
2. Comprehensive health and wellness benefits
3. A modern and well-equipped office space

About us

Remedy Skintech, Inc. is a leading provider of advanced skincare solutions, dedicated to helping our clients achieve their desired aesthetic goals. With a focus on innovation and customer satisfaction, we are committed to delivering exceptional service and results.