Front desk officer

Globalhealth Diagnostic Center, Inc.; San Juan; On-site; PHP 201,000 - 312,000; Full time

Job summary

Globalhealth Diagnostic Center, Inc. is seeking a Front Desk Officer to greet patients, provide information, and manage patient flow within the clinic.

The role includes scheduling, data entry in the LIS, handling payments, and coordinating administrative tasks to ensure smooth daily operations.

Qualifications

• 1-2 years of relevant work experience
• College degree required
• Conversational English required

Responsibilities

• Greet and assist patients/clients at the clinic
• Provide information, address concerns, and manage patient flow
• Schedule appointments and maintain calendar and records
• Enter data into the Laboratory Information System
• Inform patients about preparations for lab procedures
• Answer telephone inquiries from patients
• Maintain front desk area and stock office supplies
• Handle payments and cash drawer
• Perform other office admin duties as assigned

Skills

Customer service

Communication

Education

College degree

Tools

Laboratory Information System (LIS)

Job description

About the role

This is a Front Desk Officer position at a clinic, responsible for welcoming patients and clients, providing information, and managing patient flow and administrative tasks.

Key responsibilities

• Assist and welcome patients/clients of the clinic

• Provide information, handle patient concerns and complaints, and manage patient flow

• Schedule patient appointments, manage calendar, and maintain records and files

• Handle basic data entry and encoding in the Laboratory Information System

• Inform patients on necessary preparations for certain lab procedures

• Handle telephone inquiries from patients

• Manage front desk area and ensure office supplies are stocked

• Handle payments and cash drawer

• Perform other office admin works as assigned

About you

• 1-2 years of relevant work experience required

• College degree qualification required

• Conversational English for effective patient communication