Front Desk & Hospitality Specialist — Flexible Shifts

Dusit Thani Manila; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health Insurance

Employee Discount

Free Meals

Job summary

Dusit Thani Manila in Makati is seeking a full-time Guest Services Agent. The role involves front desk operations, handling check-ins and check-outs, and supporting guest relations. Ideal candidates should possess a friendly demeanor, strong communication skills, and attention to detail, with previous hotel or customer service experience a plus. Join us at Dusit to grow your hospitality career and make every guest feel at home.

Qualifications

• Friendly, professional, and service‑oriented.
• Strong communication and attention to detail.
• Willing to work flexible shifts (AM/PM/Midnight).
• Hotel or customer service experience is a plus.

Responsibilities

• Welcome guests and manage check‑in/check‑out.
• Process payments and foreign exchange transactions.
• Assist with guest inquiries, requests, and feedback.
• Promote hotel offers and upsell services.
• Support other departments (Concierge, Reservations, F&B) as needed.
• Ensure accurate reports and smooth shift transitions.

Skills

Friendly demeanor

Strong communication

Attention to detail

Job description

Dusit Thani Manila in Makati is seeking a full-time Guest Services Agent. The role involves front desk operations, handling check-ins and check-outs, and supporting guest relations. Ideal candidates should possess a friendly demeanor, strong communication skills, and attention to detail, with previous hotel or customer service experience a plus. Join us at Dusit to grow your hospitality career and make every guest feel at home.