Guest Experience & Front Desk Ambassador

Talent Reserve Manpower Corp; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

HMO

Job summary

Talent Reserve Manpower Corp in Mandaluyong is seeking a Fresh Graduate/Student for an on-site Front Desk role. You will handle hotel bookings, greet guests, coordinate arrivals and departures, and assist with basic guest services in a dynamic environment.

Ideal candidates are proactive, with strong communication in English, good problem-solving skills, and the ability to multitask under pressure. Familiarity with PMS is a plus; bachelor's degree or current student status is acceptable.

Qualifications

• Fresh graduate or current student pursuing a bachelor’s degree.
• Willingness to work on-site in Mandaluyong.
• Strong English communication and customer-service mindset.

Responsibilities

• Front Desk & Bookings: manage reservations, check-ins/outs, and billing.
• Guest Relations: greet visitors, offer local area guidance.
• Issue Resolution: handle complaints and coordinate with maintenance.
• Communication: use strong interpersonal and listening skills.
• Multitasking: manage calls, bookings, and in-person requests simultaneously.
• Technical: operate PMS and digital communication tools.

Skills

Front desk operations

Guest relations

PMS proficiency

Multitasking

English communication

Problem solving

Negotiation

Sales & marketing

Public speaking

Education

Bachelor's degree

Tools

PMS

Job description

Talent Reserve Manpower Corp in Mandaluyong is seeking a Fresh Graduate/Student for an on-site Front Desk role. You will handle hotel bookings, greet guests, coordinate arrivals and departures, and assist with basic guest services in a dynamic environment.

Ideal candidates are proactive, with strong communication in English, good problem-solving skills, and the ability to multitask under pressure. Familiarity with PMS is a plus; bachelor's degree or current student status is acceptable.