Call Center Agent – Customer Care

Neksjob Philippines; Palawan; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring a Call Center Agent – Customer Care in Palawan. You will deliver excellent customer support, resolve concerns promptly, and maintain records to ensure service quality.

The role requires 1–3 years of call center experience, strong communication, and a professional, patient approach. It is an on-site position in Palawan with incentives and growth opportunities.

Qualifications

• Strong customer service and communication skills.
• Good problem-solving abilities.
• Professional, patient, and reliable.

Responsibilities

• Assist customers with questions and concerns.
• Handle complaints professionally.
• Provide appropriate solutions and recommendations.
• Follow up on unresolved customer concerns.
• Maintain accurate customer records.
• Achieve customer satisfaction and performance goals.

Skills

Customer service

Communication

Problem solving

Professional demeanor

Education

High School Diploma

Job description

On-site - Palawan 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Call Center Agent – Customer Care

Experienced Call Center Agent dedicated to providing excellent customer assistance and resolving concerns in a timely and professional manner. Builds positive customer relationships while ensuring quality service.

Key Responsibilities:

• Assist customers with questions and concerns.
• Handle complaints professionally.
• Provide appropriate solutions and recommendations.
• Follow up on unresolved customer concerns.
• Maintain accurate customer records.
• Achieve customer satisfaction and performance goals.

Required Qualifications & Skills:

• At least 1 year of call center experience.
• Strong customer service and communication skills.
• Good problem-solving abilities.
• Professional, patient, and reliable.

Preview

Joanna Mae Doncillo

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