French-Speaking Credit & Collections Associate

Medtronic; Taguig; On-site; PHP 268,000 - 469,000; Full time

Job summary

Medtronic is seeking an entry-level Credit & Collections Specialist in the Philippines to engage customers, manage balances, and negotiate payment arrangements. The role emphasizes data stewardship, process adherence, and collaboration with Finance and service teams.

A Bachelor’s degree and fluent French are required. Ideal for candidates who want to grow in a global healthcare technology company that values continuous improvement and operational controls.

Qualifications

• Requires a Bachelor's degree.
• Fluency in French is mandatory.
• Entry level role with no prior experience required.
• Basic digital literacy and adaptability to evolving technologies.
• Ability to learn and operate within AI-assisted workflow environments.

Responsibilities

• Manage credit and collections activities through phone and email to resolve outstanding balances.
• Negotiate payment arrangements and support debt recovery while maintaining customer relationships.
• Monitor high-risk and overdue accounts and implement collection strategies.
• Ensure timely collection of receivables in line with policies and terms.
• Collaborate with Finance, Customer Service, market teams, and stakeholders to resolve account issues.
• Coordinate with back-office teams to clarify discrepancies and support resolution.
• Escalate complex cases timely and appropriately.
• Maintain a professional, customer-focused approach in all interactions.

Skills

Fluency in French

Customer communication

Data stewardship

Education

Bachelor's degree

Tools

AI-assisted workflow tools

Digital process-management tools

Job description

Medtronic is seeking an entry-level Credit & Collections Specialist in the Philippines to engage customers, manage balances, and negotiate payment arrangements. The role emphasizes data stewardship, process adherence, and collaboration with Finance and service teams.

A Bachelor’s degree and fluent French are required. Ideal for candidates who want to grow in a global healthcare technology company that values continuous improvement and operational controls.