Freight & Logistics Process Management Specialist - Hybrid

Mondiale VGL Pty; Manila; Hybrid; PHP 446.000 - 670.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Company-issued computer

HMO from Day 1

12 VL per year

12 SL per year

Incentives programs

Company events

Additional benefits

Zusammenfassung

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets. The Process Management Specialist will input shipment details, review documents, maintain CargoWise records, and coordinate with overseas offices, customers, carriers and internal teams to ensure accurate data and timely processing.

Ideal candidates have 1-4 years in shared services or BPO, preferably in logistics, with CargoWise experience, strong attention to detail, and

Qualifikationen

• Minimum 1–4 years in a Shared Services or BPO environment, preferably supporting logistics or freight forwarding operations.
• Experience with CargoWise is required.
• Excellent attention to detail and ability to work in a fast-paced environment.
• Strong communication and organizational skills.

Aufgaben

• Accurately input shipment details, including consignee information, transport details, invoices, and supporting documentation.
• Review shipping documents to ensure completeness and accuracy prior to registration.
• Maintain and update shipment records within CargoWise.
• Coordinate with overseas offices, customers, carriers, and internal teams regarding shipment information and documentation requirements.
• Identify, investigate, and resolve data discrepancies and registration issues.
• Ensure all import files are processed within established SLAs.
• Monitor workflow queues and prioritize urgent shipments as required.
• Generate reports and provide status updates to management and stakeholders.
• Address and resolve complaints or queries.

Kenntnisse

Attention to detail

Organizational skills

Communication

Analytical mindset

Ausbildung

Bachelor's degree in any field

Tools

CargoWise

Jobbeschreibung

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets. The Process Management Specialist will input shipment details, review documents, maintain CargoWise records, and coordinate with overseas offices, customers, carriers and internal teams to ensure accurate data and timely processing.

Ideal candidates have 1-4 years in shared services or BPO, preferably in logistics, with CargoWise experience, strong attention to detail, and