Freight & Logistics Data Integrity Specialist — Hybrid

SmartRecruiters, Inc.; Manila; Hybrid; PHP 480,000 - 560,000; Full time

Benefits offered by this job

Hybrid work arrangement

Company-issued computer

HMO from Day 1

12 VL days

Job summary

Mondiale VGL is seeking a Process Management Specialist to support Freight/ Logistics operations and Master Data Management. You will input shipment data, review documents, and maintain records in CargoWise, coordinating with overseas offices and customers.

This role emphasizes data accuracy, SLAs, and proactive issue resolution. Ideal candidates have 1–4 years in Shared Services or BPO, a Bachelor's degree, and strong attention to detail, communication, and organizational skills.

Qualifications

• Minimum 1–4 years of relevant experience in a Shared Services or BPO environment, preferably supporting logistics or freight forwarding operations.
• Bachelor's/College Degree in any field.
• Experience with CargoWise is required.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and organizational skills.

Responsibilities

• Accurately input shipment details, including consignee information, transport details, invoices, and supporting documentation.
• Review shipping documents to ensure completeness and accuracy prior to registration.
• Maintain and update shipment records within CargoWise.
• Coordinate with overseas offices, customers, carriers, and internal teams regarding shipment information and documentation requirements.
• Identify, investigate, and resolve data discrepancies and registration issues.
• Ensure all import files are processed within established service level agreements (SLAs).
• Monitor workflow queues and prioritize urgent shipments as required.
• Generate reports and provide status updates to management and stakeholders.
• Efficiently address and resolve complaints or queries.
• Follow proper steps as per the given standard operating procedure
• Strong organizational and communication skills
• Detail and results in oriented with analytical mindset
• Strong problem solving and interpersonal skills

Skills

Data entry

Attention to detail

Communication

Organizational skills

Problem solving

Education

Bachelor's degree

Tools

CargoWise

Job description

Mondiale VGL is seeking a Process Management Specialist to support Freight/ Logistics operations and Master Data Management. You will input shipment data, review documents, and maintain records in CargoWise, coordinating with overseas offices and customers.

This role emphasizes data accuracy, SLAs, and proactive issue resolution. Ideal candidates have 1–4 years in Shared Services or BPO, a Bachelor's degree, and strong attention to detail, communication, and organizational skills.