Freight Forwarding Specialist: Rates & Client Intelligence

OFFSHORE BUSINESS PROCESSING INC.; Eastern Manila District; Sur place; PHP 279 000 - 446 000; Plein temps

Avantages offerts par ce poste

HMO on Day 1

Travel opportunities

Work-life balance

Résumé du poste

OFFSHORE BUSINESS PROCESSING INC. in the Philippines is seeking a Customer Service / Sales Support specialist for on-site work in Ortigas or Cubao.

You will manage rates, quotations, and client intelligence while supporting costings, exchange rates, and rate inquiries. The role requires at least 1 year in CS or sales support, strong English communication, attention to detail, and the ability to handle repetitive tasks with patience.

Qualifications

• Minimum 1 year of Customer Service or Sales Support experience in Freight Forwarding, Logistics, or Shipping.
• High attention to detail and accuracy.
• Excellent English communication skills (written & verbal).
• Ability to handle repetitive tasks with patience and efficiency.
• Tech-savvy with fast learning ability for new systems.
• Positive attitude and professionalism in tough situations.
• Willing to work on-site in Ortigas or Cubao.
• Can start ASAP and open to morning & weekend schedules.

Responsabilités

• Rates and Quotations Management: Entering/updating new rates (lines) – client & supplier; EDI costings/quote systems; update exchange rates; rate enquiries; spot quote/quotation; client rates – costing management; company tariff management; chasing rates.
• Managing Client Intelligence: Opportunity Registration; creating client intelligence; communication registration.
• Client Specific Tasks: Current Tasklist in WebCargo (Air): Downloading the quotation record SOP; downloading the rate template; rate template verification. Current Tasklist in CargoSphere (Sea): Uploading carrier buy rates.
• Other tasks within the scope: Entering and updating client and supplier rates; manage costing and spot quotations; company tariff management; manage client intelligence; updating exchange rates.

Connaissances

Customer Service

Sales Support

Attention to detail

English communication

Tech-savvy

Time management

Description du poste

OFFSHORE BUSINESS PROCESSING INC. in the Philippines is seeking a Customer Service / Sales Support specialist for on-site work in Ortigas or Cubao.

You will manage rates, quotations, and client intelligence while supporting costings, exchange rates, and rate inquiries. The role requires at least 1 year in CS or sales support, strong English communication, attention to detail, and the ability to handle repetitive tasks with patience.