Freight Forwarding Support Specialist - Travel & Growth

OFFSHORE BUSINESS PROCESSING INC.; Eastern Manila District; Presencial; PHP 240 000 - 320 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO on Day 1

Promising perks and rewards

Travel opportunities

Recognition for your work

Work-life balance

Learning and development

Resumo da oferta

OFFSHORE BUSINESS PROCESSING INC. is seeking a Customer Service / Sales Support professional in the Philippines to handle freight forwarding tasks. The role focuses on quoting import/export shipments, coordinating with warehouses, and managing inquiries with accuracy and strong English communication.

The position requires on-site work in Ortigas Pasig or Cubao, with opportunities for learning and growth within a dynamic logistics environment.

Qualificações

• At least 1 year of experience in customer service or sales support in freight forwarding, logistics, or shipping.
• High level of attention to detail and accuracy.
• Excellent English skills in both written and oral communication.
• Ability to cope with repetitive or continuous support queries.
• Solid computer skills and ability to learn new systems quickly.

Responsabilidades

• Quote agent import DAP shipments.
• Act on OBC/AOG quotes and follow-ups.
• Export air quotes.
• Export sea quotes.
• General inbox management.
• Import air-related tasks such as lodging under bonds and out-turns in Cargowise.
• Call warehouse and troubleshoot weekend air freight collections.
• Arrange weekend collection IDs.
• Job registrations.
• Import-related tasks.
• Import transhipment tracking etc.

Conhecimentos

Customer Service

Attention to Detail

English Proficiency

Communication Skills

Ferramentas

Cargowise

MS Excel

Descrição da oferta de emprego

OFFSHORE BUSINESS PROCESSING INC. is seeking a Customer Service / Sales Support professional in the Philippines to handle freight forwarding tasks. The role focuses on quoting import/export shipments, coordinating with warehouses, and managing inquiries with accuracy and strong English communication.

The position requires on-site work in Ortigas Pasig or Cubao, with opportunities for learning and growth within a dynamic logistics environment.