Freight Forwarding Customer Care Specialist

Clark Development Corporation; Philippines; Presencial; PHP 223.000 - 357.000; Jornada completa

Descripción de la vacante

Hankyu Hanshin Express Philippines, Inc. is seeking a dedicated logistics clerk with experience in freight forwarding. The role involves handling quotations, communications for the Sales Executive, tariff encoding on CW1, and coordinating export/import bookings at Clark Freeport Zone.

The candidate should have strong customer service and interpersonal skills, and be female. This full-time position expects 1–2 years of experience, an associate degree, and solid computer literacy to manage daily

Formación

• Freight forwarding and logistics background required.
• College graduate with associate degree.
• Proficient computer skills and good communication.
• Strong interpersonal and customer service skills.
• Female.

Responsabilidades

• Prepare, log and file quotations and Instructions and other related documents.
• Answer correspondence pertaining to assigned account and on behalf of the Sales Executive.
• Encode/Update Customer Tariff (Export & Import) on CW1 System whenever there is new shipment, instruction, rate increase and whenever it is deemed necessary.
• Arrange Export Constructive booking using CW1 system.
• Monitor and update customer for daily Import and Export Transactions.
• Attend to other customers and agents need, inquiries and concern.
• Perform other related tasks as assigned by Superiors.
• Attend customer complain and other prepares logs action report.

Conocimientos

Freight forwarding

Logistics

Communication skills

Interpersonal skills

Customer service

Educación

Associate Degree

College Graduate

Herramientas

CW1 System

Descripción del empleo

Hankyu Hanshin Express Philippines, Inc. is seeking a dedicated logistics clerk with experience in freight forwarding. The role involves handling quotations, communications for the Sales Executive, tariff encoding on CW1, and coordinating export/import bookings at Clark Freeport Zone.

The candidate should have strong customer service and interpersonal skills, and be female. This full-time position expects 1–2 years of experience, an associate degree, and solid computer literacy to manage daily