Fraud & Risk Investigator (Online Gaming)

Bloomberry Resorts and Hotels Inc.; Naga; On-site; PHP 600,000 - 900,000; Full time

Job summary

Bloomberry Resorts and Hotels Inc. is seeking a Fraud Prevention professional in the Philippines to monitor player activity and detect fraudulent behavior across registrations, logins, deposits, withdrawals, and betting patterns.

The role involves investigating cases of multiple accounts, bonus abuse, payment fraud, and account takeover attempts, escalating issues to the AML Compliance Officer, and collaborating with banks and regulators to resolve fraud and disputes.

Qualifications

• 3 years’ proven experience in fraud prevention, risk management, AML/KYC, or compliance, preferably in Online Gaming, Payments, FinTech, or Banking.
• Hands-on experience in investigating fraud cases.
• Experience using fraud monitoring systems, case management tools, or risk scoring models (local or international).
• Advantageous: Previous exposure to working with PSPs, banks, or regulators (AMLC/PAGCOR) in fraud or compliance-related cases.
• Familiarity with PH AMLA (RA 9160 as amended), AMLC reporting, and PAGCOR gaming regulations

Responsibilities

• Monitor player activity including registrations, logins, deposits, withdrawals, and betting patterns to detect suspicious or fraudulent behaviors.
• Investigate cases of multiple accounts, bonus abuse, payment fraud, and account takeover attempts.
• Escalate confirmed or suspected fraud to the Fraud Manager / AML Compliance Officer for further action.
• Work with banks, PSPs, and regulators to resolve fraud and disputes.
• Conduct risk assessments on players, transactions, and gameplay to identify vulnerabilities.
• Proactively recommend fraud prevention strategies and risk control measures.
• Maintain and optimize fraud monitoring tools, case management systems, and risk-scoring models.
• Provide insights on fraud/risk trends to strengthen internal fraud rules.
• Support compliance with RA 9160 (AMLA) and AMLC implementing rules, including filing STRs and CTRs.
• Ensure alignment with PAGCOR licensing requirements on fraud and risk monitoring.
• Maintain accurate case documentation for internal and regulatory audits.
• Deliver timely reports on fraud trends, cases handled, and fraud loss metrics.
• Participate in fraud prevention training and awareness sessions for frontline teams.

Skills

Fraud prevention

Risk management

AML/KYC

Compliance

Investigation

Tools

Fraud monitoring systems

Case management tools

Risk scoring models

Job description

Bloomberry Resorts and Hotels Inc. is seeking a Fraud Prevention professional in the Philippines to monitor player activity and detect fraudulent behavior across registrations, logins, deposits, withdrawals, and betting patterns.

The role involves investigating cases of multiple accounts, bonus abuse, payment fraud, and account takeover attempts, escalating issues to the AML Compliance Officer, and collaborating with banks and regulators to resolve fraud and disputes.