Fraud Investigation Associate

PwC Acceleration Center Manila; Philippines; Vor Ort; PHP 300.000 - 600.000; Vollzeit

Zusammenfassung

PwC Acceleration Center Manila is seeking a Fraud Operations Investigator (Level 2) to review and investigate cases escalated from analysts. You will analyze transactions, gather evidence from multiple sources, and determine case dispositions in line with policies and risk tolerances.

You will manage queues, document actions with clear rationale, ensure regulatory compliance, and collaborate with teams to improve processes.

Qualifikationen

• Experience in fraud detection and investigations.
• Transaction monitoring experience preferred.
• Familiarity with internal systems and processes at other institutions.
• Strong research and analytical abilities to interpret large data sets.
• Proficient in MS Office Suite.
• Excellent documentation and attention to detail.

Aufgaben

• Review and investigate fraud cases escalated from analysts.
• Analyze financial transactions and accounting activities to identify unusual or suspicious patterns.
• Conduct in-depth investigations into potential fraud cases, gathering evidence from multiple data sources and tools.
• Make case disposition decisions in accordance with policies and risk tolerances.
• Follow procedures to determine escalation to law enforcement or specialized teams when required.
• Manage assigned investigation queues to meet productivity targets.
• Clearly document all actions taken and rationale for actions.
• Adhere to fraud, compliance and regulatory requirements.
• Participate in team meetings, quality reviews, coaching and training to improve performance.
• Escalate opportunities for process improvement in the investigation process to the Team Lead.
• Proactively communicate production/output status, challenges or potential SLA risks to leadership.
• Liaison with internal and external counterparts for end-to-end alert reviews and SAR filing.
• Adjudicate the fraud type and apply relevant mitigation steps.

Kenntnisse

Fraud detection & investigations

Transaction monitoring

Data analysis

Research & analytical skills

MS Office suite

CFE

CAMS

Ausbildung

Bachelor's Degree

Tools

MS Office

Jobbeschreibung

Focused on relationships, you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow

Job Overview

Experience Range: 2+ year

Positional Requirement/Responsibilities

Fraud Investigator responsible for investigating financial fraud on behalf of PwC's clients. This role is for a level 2 review of cases escalated from fraud analysts

Position– Fraud Operations– Investigator

Job Summary:

• Review and investigate fraud cases escalated from analysts
• Analyze financial transactions and accounting activities to identify unusual or suspicious patterns.
• Conduct in-depth investigations into potential fraud cases, which may involve gathering evidence using multiple data sources, tools and investigative techniques
• Make case disposition decisions in accordance with policies, procedures and risk tolerances
• Following procedures, determine when further escalation to law enforcement, specialized investigation teams and/or management is required.
• Manage assigned investigation queues to meet productivity targets
• Clearly document all actions taken and rationale for actions following defined procedures
• Adhere to all fraud, compliance and regulatory requirements
• Ensure work is accurate, maintaining high quality output
• Participate in team meetings, quality reviews, coaching and training to continually improve performance
• Escalate identified opportunities for process improvement in the investigation process to the Team Lead
• Proactively communicate production/ output status, challenges or potential SLA risks to leadership
• Liaison with internal and external counterparts to perform end-to-end alert reviews (360 reviews) from fraud alert generation through SAR filing.
• Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures

Qualifications:

• Prior experience in Fraud detection and investigations
• Transaction Monitoring experience is preferred
• Familiarity with similar internal systems and processes at other institutions
• Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations
• Proficient in MS Office (Outlook/Word/Excel/PowerPoint)
• High attention to detail with a strong focus on quality and documentation
• Ability to manage an investigative queue in a fast-paced environment
• Experience with fraud case management systems and investigative tools
• Maintaining detailed records of fraud cases and investigation outcomes.
• Ensuring compliance with relevant laws and regulations related to fraud detection and
• Prevention.

Desired Educational Qualification

• Bachelor's Degree

Desired Certifications:

• CFE
• CAMS