Fraud Analyst - Onsite with Pioneer Account Growth

JobsAvenuePH; Quezon City; On-site; PHP 375,757 - 450,082; Full time

Benefits offered by this job

HMO coverage (with dependent options)

Paid training and account-specific upskilling

Performance incentives and night differentials

Paid leaves and government-mandated benefits

Clear career path to SME, QA, Trainer, or Team Leader roles

Job summary

A leading customer service company in Pasig City is hiring Fraud Customer Service Representatives for an international fraud account. Ideal candidates should have at least 6 months of BPO fraud account experience and be willing to work onsite. This role offers a salary package up to ₱37,000 and excellent career advancement opportunities to positions such as SME, QA, or Team Leader. Applicants must possess good communication and analytical skills to succeed in this dynamic environment.

Qualifications

• At least 6 months International BPO Fraud Account experience.
• Willing to work onsite in Bridgetowne, Pasig.

Responsibilities

• Handle fraud-related customer inquiries and investigations.
• Review, verify, and resolve suspicious transactions.
• Ensure compliance with security and fraud prevention policies.
• Deliver accurate, professional, and customer-focused solutions.
• Maintain detailed and correct documentation.

Skills

Good communication skills

Analytical skills

Customer-handling skills

Education

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum)

Job description

A leading customer service company in Pasig City is hiring Fraud Customer Service Representatives for an international fraud account. Ideal candidates should have at least 6 months of BPO fraud account experience and be willing to work onsite. This role offers a salary package up to ₱37,000 and excellent career advancement opportunities to positions such as SME, QA, or Team Leader. Applicants must possess good communication and analytical skills to succeed in this dynamic environment.