Fraud Analyst - Onsite with Pioneer Account Growth

JobsAvenuePH

Quezon City

On-site

PHP 375,757 - 450,082

Full time

14 days+
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Benefits offered by this job

HMO coverage (with dependent options)
Paid training and account-specific upskilling
Performance incentives and night differentials
Paid leaves and government-mandated benefits
Clear career path to SME, QA, Trainer, or Team Leader roles

Job summary

A leading customer service company in Pasig City is hiring Fraud Customer Service Representatives for an international fraud account. Ideal candidates should have at least 6 months of BPO fraud account experience and be willing to work onsite. This role offers a salary package up to ₱37,000 and excellent career advancement opportunities to positions such as SME, QA, or Team Leader. Applicants must possess good communication and analytical skills to succeed in this dynamic environment.

Qualifications

  • At least 6 months International BPO Fraud Account experience.
  • Willing to work onsite in Bridgetowne, Pasig.

Responsibilities

  • Handle fraud-related customer inquiries and investigations.
  • Review, verify, and resolve suspicious transactions.
  • Ensure compliance with security and fraud prevention policies.
  • Deliver accurate, professional, and customer-focused solutions.
  • Maintain detailed and correct documentation.

Skills

Good communication skills
Analytical skills
Customer-handling skills

Education

Senior High School (SHS) Graduate
High School Graduate (Old Curriculum)

Job description

A leading customer service company in Pasig City is hiring Fraud Customer Service Representatives for an international fraud account. Ideal candidates should have at least 6 months of BPO fraud account experience and be willing to work onsite. This role offers a salary package up to ₱37,000 and excellent career advancement opportunities to positions such as SME, QA, or Team Leader. Applicants must possess good communication and analytical skills to succeed in this dynamic environment.
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