Bridgetowne Pasig Hiring Experienced Bpo Fraud Account Analyst

Concentrix Philippines; Metro Manila; In loco; PHP 376.000 - 450.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO coverage

Paid training

Night differential

Government-mandated benefits

Career growth opportunities

Descrizione del lavoro

Concentrix Bridgetowne, Pasig City invites applicants for an onsite Fraud Customer Service Representative role on a Pioneer Account. This position focuses on handling fraud-related inquiries, investigations, and resolution of suspicious transactions with strong emphasis on security and customer care.

We are seeking candidates with at least 6 months in an International BPO Fraud Account, SHS or HS Old Curriculum graduates, and excellent communication skills, ready to work onsite in Bridgetowne.

Competenze

• Minimum 6 months International BPO Fraud Account experience.
• Strong written and verbal communication skills.
• Analytical mindset and customer-handling abilities.

Mansioni

• Handle fraud-related customer inquiries and investigations.
• Review, verify, and resolve suspicious transactions.
• Ensure compliance with security and fraud prevention policies.
• Deliver accurate, professional, and customer-focused solutions.
• Maintain detailed and correct documentation.

Formazione

SHS Graduate

HS Old Curriculum

Descrizione del lavoro

CONCENTRIX BRIDGETOWNE PASIG IS HIRING!
Fraud Customer Service Representatives | Pioneer Account

Location: Concentrix Bridgetowne, Pasig City
Work Setup: Onsite
Account Type: International Fraud Account
Salary Package: Up to ₱37,000
Hiring Type: Pioneer Account | Limited Slots

Why This Is a PREMIUM & RARE OPPORTUNITY

Concentrix Bridgetowne is launching a NEW PIONEER FRAUD ACCOUNT, opening doors for experienced agents who want faster career growth, higher visibility, and leadership opportunities.

Pioneer accounts offer a strong advantage for early promotions, making this an ideal role for agents aiming to move up as SMEs, Team Leaders, QA Analysts, or Trainers.

Minimum Qualifications

• At least 6 months International BPO Fraud Account experience
• Senior High School (SHS) Graduate
• High School Graduate (Old Curriculum)
• Willing to work onsite in Bridgetowne, Pasig
• Good communication, analytical, and customer-handling skills

Job Responsibilities

• Handle fraud-related customer inquiries and investigations
• Review, verify, and resolve suspicious transactions
• Ensure compliance with security and fraud prevention policies
• Deliver accurate, professional, and customer-focused solutions
• Maintain detailed and correct documentation

What You’ll Get (Perks & Benefits)

• Salary package up to ₱37,000 (based on experience)
• Pioneer account advantage with high growth potential
• Paid training and account-specific upskilling
• HMO coverage (with dependent options)
• Performance incentives and night differentials
• Paid leaves and government-mandated benefits
• Clear career path to SME, QA, Trainer, or Team Leader roles

Prime Location – Concentrix Bridgetowne, Pasig

Work in one of the fastest-growing business hubs in Metro Manila:

Highly accessible from Pasig, Quezon City, Marikina, Mandaluyong, San Juan, and Antipolo

Near C-5, Ortigas Ave., and major transport routes

Walking distance to restaurants, cafes, and lifestyle hubs such as:

Coffee shops and fast-food chains

Food parks and casual dining options

Convenience stores and nearby malls

Easy Commute

Accessible via jeep, bus, and shuttle routes

Ideal for applicants from Ortigas, Eastwood, Cubao, Cainta, and Rizal areas

Career Growth Starts Here

Being part of a pioneer fraud account means:

• Early exposure to account processes and leadership
• Strong visibility with operations and management
• Higher chances of promotion to SME, QA, TM, or Training roles