Concentrix Bridgetowne Pasig Hiring Experienced BPO Agent Fraud Analyst

JobsAvenuePH; Quezon City; On-site; PHP 375,757 - 450,082; Full time

Benefits offered by this job

HMO coverage (with dependent options)

Paid training and account-specific upskilling

Performance incentives and night differentials

Paid leaves and government-mandated benefits

Clear career path to SME, QA, Trainer, or Team Leader roles

Job summary

A leading customer service company in Pasig City is hiring Fraud Customer Service Representatives for an international fraud account. Ideal candidates should have at least 6 months of BPO fraud account experience and be willing to work onsite. This role offers a salary package up to ₱37,000 and excellent career advancement opportunities to positions such as SME, QA, or Team Leader. Applicants must possess good communication and analytical skills to succeed in this dynamic environment.

Qualifications

• At least 6 months International BPO Fraud Account experience.
• Willing to work onsite in Bridgetowne, Pasig.

Responsibilities

• Handle fraud-related customer inquiries and investigations.
• Review, verify, and resolve suspicious transactions.
• Ensure compliance with security and fraud prevention policies.
• Deliver accurate, professional, and customer-focused solutions.
• Maintain detailed and correct documentation.

Skills

Good communication skills

Analytical skills

Customer-handling skills

Education

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum)

Job description

CONCENTRIX BRIDGETOWNE PASIG IS HIRING!

Fraud Customer Service Representatives | Pioneer Account

Location: Concentrix Bridgetowne, Pasig City

Work Setup: Onsite

Account Type: International Fraud Account

Salary Package: Up to ₱37,000

Hiring Type: Pioneer Account | Limited Slots

Why This Is a PREMIUM & RARE OPPORTUNITY

Concentrix Bridgetowne is launching a NEW PIONEER FRAUD ACCOUNT, opening doors for experienced agents who want faster career growth, higher visibility, and leadership opportunities.

Pioneer accounts offer a strong advantage for early promotions, making this an ideal role for agents aiming to move up as SMEs, Team Leaders, QA Analysts, or Trainers.

Minimum Qualifications

At least 6 months International BPO Fraud Account experience

Senior High School (SHS) Graduate

High School Graduate (Old Curriculum)

Willing to work onsite in Bridgetowne, Pasig

Good communication, analytical, and customer-handling skills

Job Responsibilities

• Handle fraud-related customer inquiries and investigations
• Review, verify, and resolve suspicious transactions
• Ensure compliance with security and fraud prevention policies
• Deliver accurate, professional, and customer-focused solutions
• Maintain detailed and correct documentation

What You’ll Get (Perks & Benefits)

Salary package up to ₱37,000 (based on experience)

Pioneer account advantage with high growth potential

Paid training and account-specific upskilling

HMO coverage (with dependent options)

Performance incentives and night differentials

Paid leaves and government-mandated benefits

Clear career path to SME, QA, Trainer, or Team Leader roles

Prime Location – Concentrix Bridgetowne, Pasig

Work in one of the fastest-growing business hubs in Metro Manila:

• Highly accessible from Pasig, Quezon City, Marikina, Mandaluyong, San Juan, and Antipolo
• Near C-5, Ortigas Ave., and major transport routes
• Walking distance to restaurants, cafes, and lifestyle hubs such as:
• Coffee shops and fast-food chains
• Food parks and casual dining options
• Convenience stores and nearby malls

Easy Commute

• Accessible via jeep, bus, and shuttle routes
• Ideal for applicants from Ortigas, Eastwood, Cubao, Cainta, and Rizal areas

Career Growth Starts Here

Being part of a pioneer fraud account means:

• Early exposure to account processes and leadership
• Strong visibility with operations and management
• Higher chances of promotion to SME, QA, TM, or Training roles

How to Apply

Submit your Complete Name, Email Address, Mobile Number, and Updated Resume.

Qualified candidates will be contacted immediately.