Fraud & Claims Investigator (On-Site Voice Support)

Private Advertiser; Taguig; Presencial; PHP 268.000 - 335.000; Jornada completa

Descripción de la vacante

Private Advertiser in Metro Manila, Taguig, seeks a customer service professional to support fraud investigations by gathering and documenting customer and account information. The ideal candidate has at least 6 months of BPO customer service experience, completed two years of college, and demonstrates analytical thinking, active listening, and clear communication.

This on-site role requires a flexible schedule, attendance for full training, and availability for extended hours.

Formación

• At least 6 months of Customer Service experience in BPO industry.
• Two years of college completed.
• Strong analytical thinking, problem solving, and communication.

Responsabilidades

• Gathers, reviews, documents customer data and supports fraud investigations.
• Investigates and resolves customer issues with sound judgment and risk awareness.

Conocimientos

Customer service

Analytical thinking

Active listening

Communication skills

Educación

Two years college

Descripción del empleo

Private Advertiser in Metro Manila, Taguig, seeks a customer service professional to support fraud investigations by gathering and documenting customer and account information. The ideal candidate has at least 6 months of BPO customer service experience, completed two years of college, and demonstrates analytical thinking, active listening, and clear communication.

This on-site role requires a flexible schedule, attendance for full training, and availability for extended hours.