Franchise Growth & Operations Leader

Pickup Coffee; Calamba; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Pickup Coffee in Calamba is seeking a Franchise Area Manager to oversee multiple franchise stores, ensuring operational excellence, brand compliance, sales growth, and profitability. You will serve as the primary liaison between the company and franchisees, providing guidance, support, and performance monitoring to achieve business objectives across all locations.

This full-time role requires strong leadership, store operations knowledge, and the ability to drive improvements through coaching,

Qualifications

• Monitor and evaluate the performance of assigned franchise stores.
• Ensure franchisees comply with company standards, policies, and operating procedures.
• Conduct regular store visits and operational audits.
• Analyze sales, profitability, labor, and inventory performance metrics.
• Develop and implement action plans to improve store performance.
• Provide coaching, training, and operational support to franchisees and store management teams.
• Assist franchisees with business planning, marketing initiatives, and local store promotions.
• Ensure high standards of customer service and product quality are maintained across all locations.
• Identify operational challenges and recommend effective solutions.
• Coordinate with internal departments such as Operations, Marketing, Supply Chain, and HR to support franchise operations.
• Prepare and submit performance reports and business reviews to management.
• Support franchise store openings, renovations, and expansion projects when required.

Responsibilities

• Monitor and evaluate the performance of assigned franchise stores.
• Ensure franchisees comply with company standards, policies, and operating procedures.
• Conduct regular store visits and operational audits.
• Analyze sales, profitability, labor, and inventory performance metrics.
• Develop and implement action plans to improve store performance.
• Provide coaching, training, and operational support to franchisees and store management teams.
• Assist franchisees with business planning, marketing initiatives, and local store promotions.
• Ensure high standards of customer service and product quality across all locations.

Skills

Sales growth

Store profitability

Brand compliance

Customer satisfaction

Franchisee engagement

Audit scores

Training completion

Job description

Pickup Coffee in Calamba is seeking a Franchise Area Manager to oversee multiple franchise stores, ensuring operational excellence, brand compliance, sales growth, and profitability. You will serve as the primary liaison between the company and franchisees, providing guidance, support, and performance monitoring to achieve business objectives across all locations.

This full-time role requires strong leadership, store operations knowledge, and the ability to drive improvements through coaching,