Overview
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Responsibilities
- Greet and interact with customers in a friendly and professional manner.
- Take customer orders, answer questions about menu items, and recommend dishes.
- Ensure that customers are satisfied with their meals and address any concerns promptly.
- Serve food and drinks to customers, ensuring they are properly prepared and presented.
- Assist with clearing tables and resetting them for new customers.
- Keep dining areas, serving stations, and workspaces clean and organized.
- Clean and sanitize tables, chairs, and utensils between guest seating.
- Ensure restrooms are tidy and stocked with necessary supplies.
- Assist kitchen staff with food prep, as needed, such as replenishing condiments or organizing food trays.
- Ensure that food is served promptly and at the correct temperature.
- Assist with stocking food and beverage supplies and inventory management.
- Ensure that service areas are well-stocked with items like napkins, silverware, and condiments.
- Work as part of a team with kitchen staff, servers, and management to ensure smooth and efficient service.
- Communicate customer requests or issues to the appropriate team members.
Education & Experience
- Education: High school diploma or equivalent preferred.
- Experience: Previous experience in a food service role (server, barista, etc.) is an advantage, but not always required.
- Customer Service: Strong communication skills and the ability to interact positively with customers.
- Attention to Detail: Ability to follow instructions carefully and ensure accurate food orders and clean service areas.
- Multitasking: Ability to manage multiple tasks at once in a fast-paced environment.
- Teamwork: Ability to work collaboratively with other staff to ensure efficient service.
- Physical Stamina: Capability to stand for long periods and carry heavy trays or food orders.
Personal Qualities
- Friendly & Approachable: Positive attitude and a customer-first mindset.
- Dependability: Punctual, reliable, and ready to contribute to the team.
- Cleanliness: Commitment to maintaining a clean and hygienic work environment.
Working Conditions
- Hours: Flexible hours, including nights, weekends, and holidays, depending on the establishment’s operating hours.
- Physical Requirements: Ability to stand, walk, bend, and lift up to 25 pounds.
Safety & Compliance
- If the position requires you to work overseas, please be vigilant and beware of fraud.
- If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
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