Fintech Product Specialist: Payments & Growth

Palawan Group of Companies; Puerto Princesa; On-site; PHP 600,000 - 840,000; Full time

Job summary

Palawan Group of Companies seeks a Product Specialist to support delivery and continuous improvement of key product areas within the PalawanPay platform. You will work with the Lead Product Manager to define requirements, monitor success metrics, and support from discovery through launch and post-release optimization.

You will collaborate with Engineering, Design, Operations, Compliance, Risk, and Business stakeholders to build scalable, secure, and customer-centric fintech products,

Qualifications

• Minimum 3 years' experience in Product Management, Business Analysis, Project Management, or related roles within fintech, banking, payments, or tech-focused organizations.
• Experience writing product requirements, user stories, acceptance criteria, test scenarios, and conducting business or impact analysis.
• Experience working in cross-functional agile teams within fast-paced environments.
• Basic technical knowledge of APIs, system flows, and integration dependencies.
• Familiarity with digital financial products, including payments, remittance, and digital wallets.
• Understanding of information security principles, including data privacy, access controls, and secure transaction handling.
• Ability to collaborate effectively with Security, Risk, and Compliance teams.
• Ability to discuss accounting, finance, reconciliation, and settlement processes related to payments and remittance products.

Responsibilities

• Support the Lead Product Manager in defining, prioritizing, and executing product roadmaps, backlogs, and delivery plans aligned with business objectives.
• Gather, document, and analyze business, operational, and regulatory requirements to support product enhancements and new feature development.
• Collaborate with the Business Analyst to translate requirements into user stories, acceptance criteria, flows, and specs.
• Work with Engineering, QA, and Design to ensure requirements are understood and delivered as intended.
• Participate in agile ceremonies including sprint planning, reviews, and retrospectives with backlog readiness.
• Support functional testing and UAT activities to validate requirements and outcomes.
• Coordinate with QA and Engineering during testing and release processes.
• Monitor product performance using KPIs such as adoption, success rates, issues, and drop-offs.
• Recommend data-driven improvements to enhance product performance and customer experience.
• Assist launches by coordinating with Marketing, Operations, Customer Support, and Training teams.
• Prepare release notes, FAQs, internal documentation, and product communications.
• Help manage dependencies across internal teams, external vendors, payment networks, and service providers.
• Prepare and present product updates, status reports, and business insights to stakeholders.
• Stay informed on fintech trends, competitor offerings, and regulatory developments to support innovation and compliance.

Skills

Agile methodology

Cross-functional collaboration

Requirements gathering/writing

Stakeholder management

Financial awareness

Education

Bachelor's degree in Business/Management/IT/CS/Engineering/Marketing/Economics or related field

Tools

APIs

Job description

Palawan Group of Companies seeks a Product Specialist to support delivery and continuous improvement of key product areas within the PalawanPay platform. You will work with the Lead Product Manager to define requirements, monitor success metrics, and support from discovery through launch and post-release optimization.

You will collaborate with Engineering, Design, Operations, Compliance, Risk, and Business stakeholders to build scalable, secure, and customer-centric fintech products,