Fintech POS Support Specialist — Hybrid & Growth Opportunities

Adventure Consultancy Solutions Philippines Inc.; Makati; Híbrido; PHP 446.000 - 725.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Professional development

Hybrid work setup

Equipment provided

Day 1 HMO

Life insurance

Descripción de la vacante

Adventure Consultancy Solutions Philippines Inc. seeks a POS Account Support Specialist to deliver efficient technical support to international clients via phone, email, or chat.

You will handle inquiries, manage user access, process transactions, and assist with e-commerce platform setups. The ideal candidate has a Bachelor's degree, 2–4 years' experience in fintech/insurance/finance support, strong English, and excellent data/report handling skills.

Formación

• Bachelor's degree in any field.
• 2–4 years' experience as a technical support agent in fintech, insurance, or finance industry serving international clients.
• Proficient in G-Suite/MS Office Suite.
• Excellent written and verbal communication in English.
• Strong attention to detail and analytical thinking.

Responsabilidades

• Handle initial technical inquiries from clients.
• Use multiple communication channels (phone, email, chat).
• Resolve basic technical issues and provide clear instructions.
• Add or remove users and reset user access.
• Input or process data into systems accurately and timely.
• Extract and generate reports based on preset configurations.
• Assist with setting up and configuring e-commerce platforms.
• Provide troubleshooting and integration support for payment methods and system setup.
• Coordinate complex issues with internal teams, partners, or third-party vendors.
• Process manual financial transactions and ensure accurate recording.

Conocimientos

G-Suite

MS Office

Educación

Bachelor's degree in any field

Descripción del empleo

Adventure Consultancy Solutions Philippines Inc. seeks a POS Account Support Specialist to deliver efficient technical support to international clients via phone, email, or chat.

You will handle inquiries, manage user access, process transactions, and assist with e-commerce platform setups. The ideal candidate has a Bachelor's degree, 2–4 years' experience in fintech/insurance/finance support, strong English, and excellent data/report handling skills.