Financial Customer Service Representative (Online interview only +Open for undergrad

J-K Network Services; Taguig; On-site; PHP 279,000 - 334,800; Full time

Job summary

A leading IT company is seeking a Financial Customer Service Representative to provide exceptional support and ensure customer satisfaction. This onsite role located in Taguig requires at least 18 months of experience in customer service. Candidates with experience in financial sectors are preferred. The success candidate will receive a salary of Php25,000-Php30,000 and will work Monday to Friday.

Qualifications

• At least 18 months of experience as a Customer Service Representative.
• Experience in Financial/Fraud/Telco/Banking is a plus.
• Ability to attend virtual interviews.

Responsibilities

• Maintain a positive and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Ensure customer satisfaction with professional support.

Skills

Customer service

Communication

Problem-solving

Education

College undergraduate

Job description

Overview

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.

Position: Financial Customer Service Representative (Online interview only +Open for undergraduate)

Company Industry: IT Company

Work Location: BGC, Taguig City

Salary: Php25,000-Php30,000

Work Set Up: Onsite (Monday - Friday)

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Ensure customer satisfaction and provide professional customer support

Qualifications

1. College undergraduate can apply
2. With at least 18 months of experience as CSR
3. With experience in Financial/ Fraud/Telco/Banking is a plus
4. Can attend virtual interview
5. Willing to work on site in Taguig (also have branch in Muntinlupa)

Recruitment Process

• Initial Interview
• Final Interview
• Job Offer

Look for Ms. Jai