Financial Customer Care Specialist

Teleperformance; Quezon City; On-site; PHP 234,000 - 257,000; Full time

Benefits offered by this job

Salary package up to ₱22,000

Sign-on bonus

Retention bonus

HMO

Career growth

Skill development

Job summary

Teleperformance is hiring a Customer Support specialist to assist clients with account inquiries, billing questions, online banking support, and general financial service concerns. This on-site role in Quezon City, Metro Manila, requires a shift schedule and a passion for delivering quality customer care.

The package includes up to ₱22,000 total monthly salary, a ₱30,000 sign-on bonus, a ₱24,000 retention bonus, HMO, and clear opportunities for career growth and skill development.

Qualifications

• At least 6 months call center experience.
• Open to career shifters looking to gain expertise in financial account management.
• Graduate of at least High School or Senior High School.
• Willing to work on shifting schedule.
• Work on site.

Responsibilities

• Provide exceptional customer support by assisting clients with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns.

Skills

Customer support

Communication skills

Education

High School / Senior High School

Job description

Teleperformance is hiring a Customer Support specialist to assist clients with account inquiries, billing questions, online banking support, and general financial service concerns. This on-site role in Quezon City, Metro Manila, requires a shift schedule and a passion for delivering quality customer care.

The package includes up to ₱22,000 total monthly salary, a ₱30,000 sign-on bonus, a ₱24,000 retention bonus, HMO, and clear opportunities for career growth and skill development.