Financial Advisor

Recruitify_HR; Quezon City; On-site; PHP 517,000 - 619,000; Full time

Job summary

Recruitify_HR is seeking a Financial Advisor for the UK Financial Collections account, working 100% onsite at Eton Centris, Quezon City. The role operates on UK time with shifting schedules and offers a package up to 50,900 PHP, to be determined by tenure as an agent.

Start date is TBD, headcount is 1. Qualifications include a Bachelor's degree and 4–5 years in US/UK banking and collections, with leadership in UK collections/recoveries and coaching experience preferred.

Qualifications

• Bachelor's degree required.
• 4-5 years of relevant US/UK banking and collections experience.
• Leadership experience in UK collections/recoveries.
• Coaching experience with internal colleagues desirable.
• Experience providing support to customers experiencing mortgage arrears.
• Experience with complex financial support, litigation and receivership activities.
• Exposure to UK banking or collections in other verticals is nice to have.
• Not a job hopper.
• Must not be a present or former employee of Wipro.

Responsibilities

• Handling inbound/outbound calls, managing arrears, conducting forbearance, and ensuring customer treatment follows compliance standards.

Skills

FCA regulations

Consumer Credit Act

GDPR

Negotiation skills

Education

Bachelor's Degree

Job description

Job title: Financial Advisor

Account: UK Financial Collections

Work set up: 100% Onsite at Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 50,900 package depending on the length of tenure as an agent.

Start date: TBD

Headcount: 1

Qualifications

• Bachelor's Degree
• 4-5 years of relevant US/UK banking and collections experience
• Leadership experience in UK collections/recoveries
• Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.
• Proven track record in providing support to customers experiencing mortgage arrears.
• Proficiency in undertaking complex financial support, litigation and receivership activities.
• Good to have: Exposure to UK banking or collections experience in other verticals.
• Not a job hopper
• Must not be a present or former employee of Wipro

Key Skills

Strong knowledge of FCA regulations, Consumer Credit Act, GDPR, and negotiation skills.

Responsibilities

Handling inbound/outbound calls, managing arrears, conducting forbearance, and ensuring customer treatment follows compliance standards.