UK Collections Lead: Financial Assistance (Onsite)

TASQ Staffing Solutions; Quezon City; On-site; PHP 1,004,000 - 1,339,000; Full time

Job summary

A staffing solutions company is seeking a Financial Assistance Team Leader to oversee UK financial collections onsite in Quezon City. This role requires a Bachelor's degree and 4 to 5 years of relevant experience, with a focus on leadership, compliance, and strong communication. Candidates should have experience in providing effective coaching and supporting vulnerable customers facing mortgage arrears. The job involves shifting schedules aligned with UK time.

Qualifications

• 4 to 5 years of relevant experience in financial collections management.
• Demonstrated proficiency in complex financial support and litigation activities.
• Experience supporting customers experiencing mortgage arrears.

Skills

Leadership

Compliance knowledge

Strong communication

Coaching internal colleagues

Support for vulnerable customers

Education

Bachelor's Degree

Job description

A staffing solutions company is seeking a Financial Assistance Team Leader to oversee UK financial collections onsite in Quezon City. This role requires a Bachelor's degree and 4 to 5 years of relevant experience, with a focus on leadership, compliance, and strong communication. Candidates should have experience in providing effective coaching and supporting vulnerable customers facing mortgage arrears. The job involves shifting schedules aligned with UK time.