Financial Accounts CSR — Customer Care & Records

Work-1 Manpower Recruitment Services; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Work-1 Manpower Recruitment Services in Taguig is seeking an On-site customer service representative with no prior experience required. You will handle customer inquiries and provide accurate financial information, while learning about our products and services.

Responsibilities include documenting interactions, resolving issues promptly, and collaborating with teammates to improve service processes in a busy environment.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Detail-oriented and customer-focused.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Manage customer inquiries and provide financial information with accuracy.
• Assist clients with account-related issues and ensure timely resolution.
• Maintain comprehensive knowledge of company products and services.
• Document customer interactions and maintain records in the system.
• Collaborate with team members to enhance customer service processes.

Skills

Communication skills

Interpersonal skills

Education

High School Diploma

Job description

Work-1 Manpower Recruitment Services in Taguig is seeking an On-site customer service representative with no prior experience required. You will handle customer inquiries and provide accurate financial information, while learning about our products and services.

Responsibilities include documenting interactions, resolving issues promptly, and collaborating with teammates to improve service processes in a busy environment.