Banking Support Specialist - On-Site + Sign-On Bonus

Teleperformance; Pasay; On-site; PHP 161,000 - 268,000; Full time

Benefits offered by this job

Sign-on bonus

On-site work at TP Mall of Asia

Job summary

Teleperformance is hiring for a banking customer support role in Manila, on-site at TP Mall of Asia. You will assist customers with banking inquiries, accounts, transactions, and payments, while protecting customer information and following security procedures.

The role emphasizes accuracy, courtesy, and compliance as you resolve concerns and process service requests. Expect a competitive monthly pay of up to Php 24,000 plus a sign-on bonus of up to Php 20,000, with opportunities to grow in a

Qualifications

• Open to High School and Senior High School graduates.
• 6 months Call center / BPO or Customer Service experience.
• Willing to work on-site.

Responsibilities

• Assist customers with banking inquiries, accounts, transactions, and payments.
• Resolve customer concerns and provide accurate, timely solutions.
• Support account updates, service requests, and basic banking needs.
• Protect customer information and follow banking security and compliance procedures.
• Maintain high standards of customer service, accuracy, and productivity.

Skills

Customer service

Communication

Education

High School Diploma

Job description

Teleperformance is hiring for a banking customer support role in Manila, on-site at TP Mall of Asia. You will assist customers with banking inquiries, accounts, transactions, and payments, while protecting customer information and following security procedures.

The role emphasizes accuracy, courtesy, and compliance as you resolve concerns and process service requests. Expect a competitive monthly pay of up to Php 24,000 plus a sign-on bonus of up to Php 20,000, with opportunities to grow in a