Financial Account Specialist

Concentrix; Quezon City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A leading customer service provider in Quezon City is seeking a customer service representative to manage financial transactions and assist clients with inquiries regarding their accounts. The ideal candidate will have a High School Diploma and 0-2 years of experience, posses strong communication skills, and be customer service-oriented. Join a dynamic team dedicated to improving client satisfaction.

Qualifications

• 0-2 years of experience in a relevant field.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage financial transactions and maintain accurate records for clients.
• Assist customers with inquiries related to their accounts and financial products.
• Provide exceptional customer service through various communication channels.
• Collaborate with team members to improve service delivery and client satisfaction.
• Utilize call center software to track customer interactions.

Skills

Proficient in English Language

Customer Service-oriented

Strong communication skills

Attention to detail

Call Center experience preferred

Education

High School Diploma or equivalent

Job description

A leading customer service provider in Quezon City is seeking a customer service representative to manage financial transactions and assist clients with inquiries regarding their accounts. The ideal candidate will have a High School Diploma and 0-2 years of experience, posses strong communication skills, and be customer service-oriented. Join a dynamic team dedicated to improving client satisfaction.