Entry-Level Financial Account Call Center Specialist

Alorica; Makati; Sur place; PHP 208 189 - 249 370; Plein temps

Avantages offerts par ce poste

Performance Bonus

Health Insurance

Incentives

Résumé du poste

A leading call center provider in Makati is looking for a Call Center Representative for their financial account. Responsibilities include responding to customer inquiries, providing product information, and resolving issues. Candidates must have a High/Senior High School diploma, with no prior experience required as training will be provided. Skills in communication and problem-solving are essential. This full-time position is on-site, with potential weekend shifts.

Qualifications

• No prior experience necessary; training will be provided.
• Patient, empathetic, detail-oriented, and proactive.

Responsabilités

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Connaissances

Excellent communication

Problem-solving

Basic computer skills

Team Player

Formation

High/Senior High School diploma

Description du poste

A leading call center provider in Makati is looking for a Call Center Representative for their financial account. Responsibilities include responding to customer inquiries, providing product information, and resolving issues. Candidates must have a High/Senior High School diploma, with no prior experience required as training will be provided. Skills in communication and problem-solving are essential. This full-time position is on-site, with potential weekend shifts.