Finance Support Officer

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Hammerjack Pty Ltd in Ortigas (Philippines) is seeking a Finance Support Officer to assist with data entry, document preparation, and lender portal workflows for Australian mortgage and asset finance clients.

The role emphasizes accurate data entry, document handling, and coordination with internal credit teams, including DocuSign and basic credit checks, with a Monday–Friday daytime schedule.

Qualifications

• Experience in administration, data entry, finance support, loan processing, or a similar back-office role.
• Strong attention to detail and high data entry accuracy.
• Good written and verbal communication skills.
• Ability to manage documents, folders, naming conventions, and digital records accurately.
• Proficient in Microsoft Office, particularly Outlook, Word, and Excel.

Responsibilities

• Enter application data into loan management system accurately and promptly.
• Rename, organise, and save application documents in designated folders.
• Perform required checks (Google searches, Equifax, ABN, ASIC).
• Prepare application and submission information for internal credit review.
• Liaise with credit team and Finance Service Officers on details and requirements.
• Prepare customer documents for signing (wet or DocuSign).
• Access funder portals to verify quotes and release documents for signing.
• Upload documents into DocuSign and track signing status.
• Monitor documentation status and follow up on incomplete or corrected documents.
• Maintain accurate records and follow confidentiality procedures.

Skills

Data entry

Attention to detail

Communication skills

Document management

Microsoft Office

Tools

Outlook

Word

Excel

DocuSign

Job description

Finance Support Officer

Australian Mortgage, Commercial, and Asset Finance

The Finance Support Officer will support our client's finance operations by accurately entering application information into the loan management system, completing required searches and checks, preparing documentation, and assisting with the release of customer documents through funder portals and DocuSign.

This is a junior-level support role suited to a detail-oriented candidate with strong data entry accuracy, administrative discipline, and an interest in financial services operations.

Key Duties and Responsibilities:

• Enter application data into client's loan management system in a timely and accurate manner
• Rename, organise, and save application documents into the appropriate work-in progress folders
• Complete required application checks, including Google searches, Equifax, ABN, and ASIC searches
• Assist with preparing application and submission information for internal credit review
• Liaise with the internal credit team and Finance Service Officers regarding application details, document generation, and process requirements
• Prepare customer documents for signing, either by wet signature or through DocuSign
• Access funder portals to check quote details, confirm alignment with internal system records, and release documents for customer signing
• Upload documents into DocuSign, mark required signing fields,and send documents to customers
• Monitor documentation status and assist with follow-up where documents are incomplete, unsigned, or require correction
• Maintain accurate records and follow application, documentation, and confidentiality procedures

Skills and Experience:

• Experience in administration, data entry, finance support, loan processing, documentation support, or a similar back-office role
• Strong attention to detail and a high level of data entry accuracy
• Ability to follow structured procedures and complete repetitive tasks consistentlyGood written and verbal communication skills
• Ability to manage documents, folders, naming conventions, and digital records accurately
• Proficient in Microsoft Office, particularly Outlook, Word, and Excel
• Good organisational skills and the ability to manage several applications or documentation tasks at the same time

We're Offering:

• Competitive salary, allowances and benefits package (based on qualifications and experience)
• Opportunity to build a long-term career supporting a successful Australian finance business
• Australian schedule (morning/day shift, Monday to Friday)
• Full-time onsite role based in Ortigas (Robinsons Equitable Tower, ADB Avenue, Ortigas Center)