Finance Payments & Reconciliation Associate II

Crawford & Company; Iloilo; On-site; PHP 300,000 - 520,000; Full time

Job summary

Crawford & Company is seeking a detail-oriented finance professional in Iloilo, Philippines to manage incoming payments and maintain accurate records. The role emphasizes cash application, reconciliation, and customer communication while supporting various business processes.

Responsibilities include reviewing client information per SOP, preparing reports, and coordinating with processors to resolve issues. Strong analytical, organizational, and confidentiality practices are essential.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is often preferred.
• 1–2 years of experience in accounting, finance, or a related field.
• Cash Application Expertise: apply incoming payments to customer accounts accurately.
• Communication skills: excellent written communication with clients on billing, terms, and collections.
• Analytical abilities: reconcile accounts, identify discrepancies, analyze aging reports.
• Organizational Skills: prioritize tasks, manage multiple accounts, meet deadlines.
• Interpersonal Skills: work independently and as part of a team; protect confidentiality.
• Familiarity with accounting software (PeopleSoft, Navision) and Excel.

Responsibilities

• Information Review: process client information per SOP and turnaround times.
• Review adjustments and variances to reconcile; prepare reports.
• Liaise with processors to reconcile client information issues.
• Business Process Support: resolve inquiries with a customer-oriented approach.
• Ensure proper file management and documentation for client systems.
• Route tasks to appropriate processors using internal systems.
• Refer matters beyond authority to supervisor; uphold confidentiality.
• Perform administrative duties to support other business processes.

Education

Bachelor's degree in Accounting/Finance/Business Administration

1–2 years accounting/finance experience

Cash application expertise

Strong written communication

Analytical ability to reconcile accounts

Organizational skills

Interpersonal skills

Attention to detail and confidentiality

Tools

PeopleSoft

Navision

Excel

Job description

Crawford & Company is seeking a detail-oriented finance professional in Iloilo, Philippines to manage incoming payments and maintain accurate records. The role emphasizes cash application, reconciliation, and customer communication while supporting various business processes.

Responsibilities include reviewing client information per SOP, preparing reports, and coordinating with processors to resolve issues. Strong analytical, organizational, and confidentiality practices are essential.