Payments & Client Accounts Specialist

Crawford & Company; Iloilo; On-site; PHP 279,000 - 391,000; Full time

Job summary

Crawford & Company in the Philippines is seeking an accounting/finance professional to manage incoming payments, ensure accurate records, and maintain client relationships. The role focuses on cash application, reconciliation, and timely reporting within a fast-paced environment.

Responsibilities include reviewing client data per SOPs, resolving discrepancies, and coordinating with processors to ensure accurate balances and documentation.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• 1–2 years of experience in accounting, finance, or related field.
• Cash application: accurate application of payments to accounts.
• Strong written communication for client billing inquiries.
• Analytical ability to reconcile accounts and analyze aging reports.
• Ability to prioritize, manage multiple accounts, meet deadlines.
• Interpersonal skills for independent and team work.
• Attention to detail for quality output.
• Maintains professionalism and confidentiality.
• Experience with accounting software (PeopleSoft, Navision) and Excel.

Responsibilities

• Process client information per SOPs with defined turnaround times.
• Review and identify adjustments and variances to reconcile.
• Summarize information to prepare required reports.
• Liaise with processors to resolve client information issues.
• Resolve issues and inquiries with a customer-oriented approach.
• Ensure proper file management and documentation for client systems.
• Route tasks to processors via internal systems.
• Refer matters beyond authority to supervisor for guidance.
• Maintain Crawford Code of Conduct and confidentiality.
• Perform administrative duties to support other business processes.

Skills

Cash application

Communication skills

Analytical abilities

Organizational skills

Interpersonal skills

Attention to detail

Confidentiality

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Tools

PeopleSoft

Navision

Microsoft Excel

Microsoft Office Suite

Job description

Crawford & Company in the Philippines is seeking an accounting/finance professional to manage incoming payments, ensure accurate records, and maintain client relationships. The role focuses on cash application, reconciliation, and timely reporting within a fast-paced environment.

Responsibilities include reviewing client data per SOPs, resolving discrepancies, and coordinating with processors to ensure accurate balances and documentation.