On‑Site Field Risk & Fraud Investigator

BillEase; Valenzuela; On-site; PHP 420,000 - 650,000; Full time

Job summary

Billease is seeking a Sales Field Risk/Fraud Officer in Valenzuela to identify and mitigate fraud across field operations. The role requires frequent on-site visits to stores, merchants, and customers to verify activity and investigate incidents.

You will work with Sales, Merchant Fraud, and Compliance teams to prevent fraud and protect company assets, while maintaining data-driven records and reporting findings to management.

Qualifications

• Bachelor's degree in Criminology, Business Administration, Risk Management, or related field.

Responsibilities

• Investigate causes of high-risk incidents or transactions in the area.
• Analyze patterns indicating fraud or operational lapses.
• Conduct on-ground validation and area checks for high-risk customers/merchants.
• Conduct fraud investigations for suspicious cases involving sales associates or customers.
• Coordinate with local authorities for information validation.
• Identify corrective actions for risk mitigation and fraud prevention.
• Collaborate with Merchant Fraud Team on alerts from monitoring systems.
• Mentor field teams on compliance and ethical selling practices.
• Perform field audits and spot checks to ensure standards.

Skills

Investigative skills

Analytical skills

Documentation

Communication

Interpersonal skills

Travel readiness

Education

Bachelor's degree in Criminology/Business Administration/Risk Management

Job description

Billease is seeking a Sales Field Risk/Fraud Officer in Valenzuela to identify and mitigate fraud across field operations. The role requires frequent on-site visits to stores, merchants, and customers to verify activity and investigate incidents.

You will work with Sales, Merchant Fraud, and Compliance teams to prevent fraud and protect company assets, while maintaining data-driven records and reporting findings to management.