Field Recovery Team Lead – Collections & Strategy

TRBank, Inc. (A Rural Bank); Cainta; On-site; PHP 180,000 - 360,000; Full time

Job summary

TRBank, Inc. (A Rural Bank) is seeking a Field Recovery Specialist to support the Department Head and ensure efficient recovery operations through well-structured action plans.

You will conduct field visits, manage borrower communications, coordinate with other units, and monitor performance of field recovery associates to meet overdue targets.

The role emphasizes professional communication, risk identification, and timely execution of restructuring or workouts to protect loan quality.

Responsibilities

• Assist the Dept. Head in aligning strategies through proper execution of action plans.
• Contribute to collection targets by managing the loan receivables portfolio assigned by the Asst Dept Head.
• Monitor the performance of field recovery associates by providing guidance to resolve day-to-day issues and conflicts.
• Support field recovery activities such as skip tracing, negotiating with borrowers, repossession of chattels, and real estate collateral workouts.
• Communicate professionally with borrowers about loan payment status through visits, notices, and letters.
• Identify warning signs of problem loan accounts and take action through restructuring, workouts, or endorsements to other units.
• Ensure field operations productivity by preparing itineraries, field reports, and timely follow-up recovery measures.

Job description

TRBank, Inc. (A Rural Bank) is seeking a Field Recovery Specialist to support the Department Head and ensure efficient recovery operations through well-structured action plans.

You will conduct field visits, manage borrower communications, coordinate with other units, and monitor performance of field recovery associates to meet overdue targets.

The role emphasizes professional communication, risk identification, and timely execution of restructuring or workouts to protect loan quality.