Field Collector

Eagle Eye Business & Collection Services, Inc.; Cebu City; On-site; PHP 179,000 - 268,000; Full time

Job summary

Eagle Eye Business & Collection Services, Inc. in Cebu City is seeking a diligent field collector responsible for visiting clients with overdue accounts, collecting payments, gathering proofs of payment, and negotiating settlements.

You will locate and recover assets, deliver notices, assess payment ability, coordinate with legal team for cases that require action, and keep precise records while reporting daily activities.

Responsibilities

• Conduct field visits to clients with overdue accounts to collect payments and gather proof of payment
• Negotiate settlements, verify asset locations, and assess repossession feasibility
• Locate and recover company assets from delinquent customers
• Deliver collection notices, demand letters, and other required documents
• Assess customers’ ability to pay and recommend appropriate actions
• Coordinate with the legal team for accounts requiring legal action
• Negotiate with customers to encourage voluntary surrender of assets
• Maintain accurate records of collection efforts, payments received, and repossessed items
• Safeguard repossessed assets and ensure proper documentation
• Report daily collection and recovery activities to the immediate superior and to the Viber group
• Conduct skip tracing and investigative efforts to locate assets and uncooperative clients

Job description

Key responsibilities

• Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility
• Locate and recover company assets (e.g., vehicles or other collateral) from delinquent customers
• Deliver collection notices, demand letters, and other necessary documents
• Assess customers’ ability to pay and recommend appropriate actions
• Coordinate with the legal team for accounts requiring legal action
• Negotiate with customers to encourage voluntary surrender of assets when applicable
• Maintain accurate records of collection efforts, payments received, and repossessed items
• Safeguard repossessed assets and ensure proper documentation
• Report daily collection and recovery activities to the immediate superior and to the respective Viber group
• Conduct skip tracing and investigative efforts to locate assets and uncooperative clients