Field Analyst (Field Collector)

Eagle Eye Business & Collection Services Inc.; Pangasinan; On-site; PHP 167,000 - 279,000; Full time

Job summary

Eagle Eye Business & Collection Services Inc. is seeking a field collection specialist in Pangasinan. You will conduct field visits to collect payments, locate and recover assets, and deliver notices while maintaining thorough records.

The role requires a motorcycle, a valid driver’s license, and willingness to travel within the area. You will coordinate with the legal team on accounts needing action and aim to meet targets.

Qualifications

• Must own a motorcycle.
• Must have a valid driver's license.
• Willing to conduct fieldwork and travel within the assigned area.
• Responsible, reliable, and hardworking.
• Good communication and interpersonal skills.
• Familiarity with the assigned area is an advantage.
• Willing to start as soon as possible.

Responsibilities

• Conduct field visits to debtors to collect payments and gather proof of payment.
• Locate and recover assets (e.g., vehicles) from delinquent customers.
• Deliver collection notices and demand letters as required.
• Assess customers' ability to pay and propose actions.
• Coordinate with the legal team for accounts requiring legal action.
• Negotiate with customers to encourage voluntary surrender of assets when possible.
• Maintain accurate records of collection efforts and repossessed items.
• Safeguard repossessed assets and ensure proper documentation.

Skills

Motorcycle ownership

Driver's license

Fieldwork willingness

Reliability

Communication skills

Area familiarity

Immediate start

Job description

Job Description:

1. Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility.

2. Locate and recover company assets (e.g., vehicles or other collateral) from delinquent customers.

3. Deliver collection notices, demand letters, and other necessary documents.

4. Assess customers' ability to pay and recommend appropriate actions.

5. Coordinate with the legal team for accounts requiring legal action.

6. Negotiate with customers to encourage voluntary surrender of assets when applicable.

7. Maintain accurate records of collection efforts, payments received, and repossessed items.

8. Safeguard repossessed assets and ensure proper documentation.

9. Report daily collection and recovery activities to the immediate superior and to the respective Viber group.

10. Escalate unresolved or problematic accounts and misconduct by subordinates to the immediate superior.

11. Handle disputes and objections professionally while maintaining good customer relations.

12. Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.

13. Maintain constant coordination and communication with the Account Analyst.

14. Monitor assigned accounts and achieved collection and provision target.

15. Follow all company policies and legal guidelines related to repossession procedures.

16. Perform other related tasks assigned by the immediate superior.

Qualifications:

• Must own a motorcycle

• Must have a valid driver's license

• Willing to conduct fieldwork and travel within the assigned area

• Responsible, reliable, and hardworking

• Good communication and interpersonal skills

• Familiarity with the assigned area is an advantage

• Willing to start as soon as possible

LOCATION SPECIFICALLY:

EAST OR CENTRAL PANGASINAN

Work Location: On the road