Field Collection Officer - Angeles, Pampanga

Billease; Angeles; Hybride; PHP 201 000 - 357 000; Plein temps

Résumé du poste

Billease is seeking a field collection specialist based in Angeles, Pampanga. The role involves contacting delinquent customers, assessing their situations, and proposing workable repayment solutions.

Willingness to conduct field visits and travel locally is essential. Ideal candidates should have negotiation and persuasive skills, be self-motivated and disciplined, and possess a valid driving license with a registered motorcycle.

Qualifications

• Strong negotiation and persuasive abilities.
• Self-motivated with discipline and goal orientation.
• Comfortable with fieldwork and travel as required.

Responsabilités

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises from past due payments.
• Identify and escalate uncooperative customers to Legal.

Connaissances

Negotiation skills

Persuasive skills

Self-motivation

Discipline

Computer literacy

Digital literacy

Field work

Driving license

Description du poste

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escalation uncooperative customers to Legal.

The Ideal Candidate

• You Live in Angeles Pampanga
• Willing to do field work.
• Physically fit.
• With negotiation skills, persuasive skills, goal-oriented, self-motivation and discipline.
• Field collection experience is required but not necessary
• Has a valid/updated Driving License and should own a registered motorcycle.
• Computer literate and digital literate.