Field Collection Officer in Concepcion, Tarlac

BillEase; Concepcion; On-site; PHP 201,000 - 290,000; Full time

Job summary

BillEase in the Philippines is seeking a diligent field collection agent who will contact delinquent customers, assess their stories, and propose workable solutions.

The ideal candidate lives in CONCEPCION, TARLAC, has field collection experience, a valid driving license and owns a motorcycle, and can use MS Office and Google Suite.

Join a dynamic team focused on reclaiming payments while maintaining professionalism.

Qualifications

• Experience in field collection and debt recovery.
• Must have a valid driving license and own a motorcycle.
• Proficiency in MS Office and Google Suite.
• Ability to communicate clearly with customers and assess situations.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer’s story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and escalate uncooperative customers to Legal.

Skills

Field collection experience

Valid driving license

Own motorcycle

MS Office

Google Suite

Tools

MS Office

Google Suite

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contact delinquent customers to discuss account status.
• Inform and assess the customer’s story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and escape uncooperative customers to Legal.

The Ideal Candidate

• You Live in CONCEPCION, TARLAC
• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate: know how to do basic MS Office, Google Suite applications