Field Collection Officer in Tanay

BillEase; Tanay; On-site; PHP 268,000 - 402,000; Full time

Job summary

BillEase is seeking a dedicated field collections assistant in Rizal (Tanay) to contact delinquent customers and discuss account statuses. You will assess each case, propose viable repayment solutions, and follow up on promises to recover past due amounts.

Applicants must have field collection experience, a valid driving license, own a motorcycle, and be computer literate with MS Office and Google Suite. This role is based on-site in Tanay, Rizal.

Qualifications

• Field collection experience is required.
• Valid/updated driving license and own a motorcycle.
• Computer literate: basic MS Office and Google Suite.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and accelerate uncooperative customers to Legal.

Skills

Field collection

Customer communication

MS Office

Google Suite

Tools

MS Office

Google Suite

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contact delinquent customers to discuss account status.


• Inform and assess the customer's story and suggest a beneficial solution.


• Follow up on repayment promises for past due payments.


• Identify and accelerate uncooperative customers to Legal.

The Ideal Candidate

• You Live in RIZAL: TANAY


• Field collection experience is required


• Has a valid/updated Driving License and should own a motorcycle


• Computer literate: know how to do basic MS Office, Google Suite applications