Field Collection Officer

Billease; Manila, Hinoba-an; On-site; PHP 201,000 - 312,000; Full time

Job summary

Billease in the Philippines is seeking a field collection agent to contact delinquent customers and discuss account status, with a focus on finding workable repayment solutions.

The ideal candidate lives in North Caloocan, has field collection experience, a valid driving license and motorcycle, and is computer literate. The role involves proactive outreach and escalation when needed.

Join Billease to help customers settle accounts and keep financial processes moving.

Qualifications

• Field collection experience is required.
• Valid/updated driving license and ownership of a motorcycle are required.
• Must live in North Caloocan, Metro Manila.
• Proficient with computers and common software.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and propose a beneficial solution.
• Follow up on repayments promised by customers with overdue payments.
• Identify uncooperative customers and escalate to Legal when necessary.

Skills

Computer literacy

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and upscale uncooperative customers to Legal.

The Ideal Candidate

• You Live in North Caloocan
• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate