Fashion Customer Care Specialist - Onsite (5-Month)

Reliasourcing Inc.; Pasay; Sur place; PHP 203 112 - 243 288; Plein temps

Résumé du poste

Reliasourcing Inc. is seeking enthusiastic Customer Service Agents to join their team for a leading clothing brand. Responsibilities include handling voice calls, assisting customers with inquiries, orders, and returns, and resolving concerns efficiently. Ideal candidates possess strong verbal communication skills, attention to detail, and problem-solving abilities. Open to fresh graduates and those with some customer service experience. The position offers a fixed-term contract for 5 months at Pasay, and availability to work on shifting schedules is essential.

Qualifications

• At least 1 year of experience in customer service, preferably in retail or e-commerce.
• Open for fresh graduates.
• Familiarity with fashion and current trends is a plus.

Responsabilités

• Handle voice calls and assist customers with product inquiries.
• Resolve concerns efficiently and deliver exceptional customer experiences.
• Work in shifting schedules to support 24/7 customer operations.

Connaissances

Strong verbal communication skills

Problem-solving skills

Attention to detail

Adaptability to shifting schedules

Outils

CRM tools

Description du poste

Reliasourcing Inc. is seeking enthusiastic Customer Service Agents to join their team for a leading clothing brand. Responsibilities include handling voice calls, assisting customers with inquiries, orders, and returns, and resolving concerns efficiently. Ideal candidates possess strong verbal communication skills, attention to detail, and problem-solving abilities. Open to fresh graduates and those with some customer service experience. The position offers a fixed-term contract for 5 months at Pasay, and availability to work on shifting schedules is essential.