FAO Account Director: Growth & Global Delivery

Eastvantage Business Solutions Inc.; Philippines; On-site; PHP 4,500,000 - 8,000,000; Full time

Job summary

Eastvantage Business Solutions Inc. is seeking an Account Director – Finance & Accounting Operations to lead and scale our FAO vertical.

This senior, client-facing role oversees offshore operations, strengthens executive client relationships, and drives growth across US and Australian clients. You will own end-to-end client lifecycle—from presales to steady-state delivery—managing a 200+ headcount and collaborating with presales, solutions, and talent teams to ensure profitable, scalable

Qualifications

• 12–15 years in Finance & Accounting Outsourcing (FAO)
• Experience leading large offshore teams (200+ headcount)
• Strong knowledge of AR, AP, GL, reporting and audit operations
• Experience with US/AU clients and GAAP/IFRS
• Proven P&L management and commercial acumen
• CRM systems experience with data-driven reporting (HubSpot preferred)
• Excellent communication and executive presence

Responsibilities

• Serve as primary executive point of contact for C-suite and VP-level stakeholders
• Build and maintain long-term client relationships across US and AU markets
• Identify and drive organic growth opportunities (scope expansion, new services)
• Partner with leadership on vertical strategy and go-to-market initiatives
• Own end-to-end FAO delivery (AR, AP, GL, reporting, audit)
• Oversee billing, audit intake, collections, CRM, payment posting, and customer support
• Monitor dashboards, work queues, and financial reports to identify risks
• Drive resolution of audit issues, denials, AR risks and escalations
• Own account P&L, margin performance, and financial targets
• Lead end-to-end client onboarding and transitions
• Drive process improvements, automation and efficiency initiatives
• Ensure HIPAA and PHI compliance in all operations
• Lead 200+ headcount organization and build succession plans
• Support presales, RFPs, pricing and client presentations

Skills

FAO experience

P&L management

Executive stakeholder management

CRM systems

HubSpot

Education

Bachelor's in Finance/Accounting

MBA preferred

Tools

HubSpot

Job description

Eastvantage Business Solutions Inc. is seeking an Account Director – Finance & Accounting Operations to lead and scale our FAO vertical.

This senior, client-facing role oversees offshore operations, strengthens executive client relationships, and drives growth across US and Australian clients. You will own end-to-end client lifecycle—from presales to steady-state delivery—managing a 200+ headcount and collaborating with presales, solutions, and talent teams to ensure profitable, scalable