Finance & Accounting Operations Director

Eastvantage Business Solutions Inc.

Taguig

On-site

PHP 4,000,000 - 7,000,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Eastvantage Business Solutions Inc. is seeking a Finance & Accounting Operations Director to lead our FAO vertical.

This senior, client-facing role oversees offshore delivery, drives growth, and strengthens executive relationships across US and Australian clients. You will own end-to-end client lifecycle—from presales to steady-state delivery—ensuring profitable, scalable engagements and a high-performing team.

Qualifications

12–15 years in FAO, 200+ headcount leadership

Responsibilities

Act as primary executive point of contact for C-suite and VP stakeholders
Maintain long-term client relationships across US and AU markets
Identify and drive organic growth opportunities and go-to-market initiatives
Oversee end-to-end FAO delivery (AR, AP, GL, reporting, audit) with SLA accountability
Lead end-to-end client onboarding, transitions, and process improvements
Own account P&L, margin performance, and financial targets
Ensure HIPAA/PHI compliance and high-quality delivery
Collaborate with Audit, Billing, Coding, and CRM teams
Drive data-driven reporting and executive updates
Build and sustain a high-performance 200+ headcount culture

Skills

FAO leadership

Client leadership

P&L management

AR/AP/GL operations

Executive stakeholder management

US/AU client experience

CRM analytics

Transition management

Presales & RFPs

Communication

Strategic growth

Education

Bachelor’s in Finance/Accounting/Business

MBA (preferred)

Tools

HubSpot CRM

Job description

We're Hiring: Finance & Accounting Operations Director!

We are seeking a strategic, commercially driven Account Director to lead and scale our Finance & Accounting Outsourcing (FAO) vertical. This is a senior leadership, client-facing role responsible for overseeing large-scale offshore operations, strengthening executive client relationships, and driving sustainable growth across a portfolio of US and Australian clients.

As the Finance & Accounting Operations Director, you will own the end-to-end client lifecycle—from presales and transition through steady-state delivery—ensuring engagements are profitable, scalable, and positioned for expansion. You will lead a 200+ headcount organization, partnering closely with presales, solutions, and talent teams to build a high-performing, growth-focused FAO vertical.

This role requires deep expertise across AR, AP, GL, reporting, and audit, combined with strong commercial acumen, P&L ownership, and executive stakeholder management.

Role Details

Role: Finance & Accounting Operations Director
Location: BGC, Taguig City / Ortigas, Pasig City
Experience: 12–15 years in FAO, with 5+ years in senior leadership managing 200+ headcount
Education: Bachelor’s in Accounting, Finance, Business, or related field (MBA preferred)

Key Responsibilities

Client Leadership & Growth

Serve as the primary executive point of contact for C-suite and VP-level stakeholders
Build and maintain long-term, trusted client relationships across US and AU markets
Identify and drive organic growth opportunities (scope expansion, new services)
Partner with leadership on vertical strategy and go-to-market initiatives

Delivery & Operational Excellence

Own end-to-end FAO delivery (AR, AP, GL, reporting, audit) with full accountability for SLA, quality, and client satisfaction
Oversee operations across billing, audit intake, collections, CRM, payment posting, and customer support
Monitor dashboards, work queues, and financial reports to identify risks and performance gaps
Drive resolution of audit issues, denials, AR risks, and escalations
Ensure SLA adherence, productivity, quality, and compliance standards

Financial & Commercial Management

Own account P&L, margin performance, and financial targets
Interpret AR metrics, aging, collections trends, and operational data to drive decisions
Translate insights into actionable plans and stakeholder updates

Transition & Transformation

Lead end-to-end client onboarding and transitions, including process mapping, KT, and go-live
Drive process improvements, automation, and efficiency initiatives
Ensure HIPAA and PHI compliance in all operations

Stakeholder & Cross-Functional Collaboration

Partner with Audit, Billing, Coding, Collections, Finance, CRM, and Customer Support teams
Ensure accurate documentation and tracking in HubSpot and reporting systems
Manage escalations with clear ownership, timelines, and resolution plans

Leadership & People Management

Lead, develop, and scale a 200+ headcount organization
Build high-performance culture, succession plans, and career pathways
Define and track KPIs, operational metrics, and performance outcomes

Presales & Business Development

Support RFPs, solution design, pricing, and client presentations
Provide operational expertise in sales pursuits and client discussions
Strengthen delivery credibility in commercial engagements

Skills & Qualifications

12–15 years in Finance & Accounting Outsourcing (FAO)
Proven leadership of large offshore teams (200+ headcount)
Strong expertise in AR, AP, GL, reporting, and audit operations
Deep understanding of AR metrics (aging, write-offs, collections, adjustments)
Experience supporting US/AU clients with knowledge of GAAP/IFRS, IRS, ATO frameworks
Strong P&L management and commercial acumen
Experience in CRM systems (HubSpot preferred) and data-driven reporting
Demonstrated success in client relationship management at C-suite level
Strong analytical, problem-solving, and decision-making skills
Proven transition management and large-scale onboarding experience
Experience in presales, RFPs, and solutioning
Excellent communication and executive presence
Amenable to work onsite either in BGC, Taguig or Ortigas, Pasig City