Facilities Duty Manager - Lead Ops & Security

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 795,000 - 1,193,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a proactive Facilities Executive for our Work Dynamics team in Gurugram. You will oversee helpdesk, front office, security, housekeeping, cafeteria and estate management, ensuring safe, compliant, and smooth operations across the facility.

You will coordinate with vendors, manage asset and PPE controls, lead inductions and trainings, support VIP visits, and ensure ISO/Audit readiness while upholding client SLA/KPI integration. Strong leadership is essential.

Qualifications

• Strong knowledge of property operations.
• Degree in business or hotel and building management.
• 3–5 years’ experience in facilities management.
• Excellent communications and reporting skills.
• Ability to lead, mentor and improve teams.

Responsibilities

• Oversee helpdesk/mailroom during shifts and escalate as needed.
• Supervise front office and housekeeping operations daily.
• Coordinate security muster, shifts, and incident follow‑ups.
• Manage asset tracking, PPE controls and vendor performance.
• Lead inductions and trainings for TPV and JLL staff.
• Ensure ISO/Audit readiness and adherence to SLA/KPI.
• Coordinate VIP visits with Events team and client stakeholders.
• Maintain daily and monthly OLA in the SMDRS tool.

Skills

Property operations

Team management

Leadership

Communication skills

Reporting skills

Education

Degree in business or hotel and building management

Tools

e.Fit tools (VMT, IMT, Site Ops)

BGC

Work permit tool

Job description

Jones Lang LaSalle Incorporated seeks a proactive Facilities Executive for our Work Dynamics team in Gurugram. You will oversee helpdesk, front office, security, housekeeping, cafeteria and estate management, ensuring safe, compliant, and smooth operations across the facility.

You will coordinate with vendors, manage asset and PPE controls, lead inductions and trainings, support VIP visits, and ensure ISO/Audit readiness while upholding client SLA/KPI integration. Strong leadership is essential.