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Private Advertiser is seeking a seasoned Facilities & Operations Leader to drive Tier 2 strategic initiatives, manage facilities and services, and optimize budgets. The role covers risk management, safety culture, SLAs, fleet and travel services, and compliance with multiple ISO standards.
7–8 years’ experience and at least 2 years in leadership are required; project management is preferred. You will lead continuous improvement and ensure service excellence across internal and external
This role involves developing and implementing strategic objectives and initiatives aligned with corporate standards, managing facilities and services operations, overseeing fleet management, and leading continuous improvement initiatives. The position requires managing departmental budgets, ensuring compliance with safety and quality standards, and fostering a culture of service excellence and innovation.
Develop and implement Tier 2 Objectives and Strategic Initiatives aligned with Tier 1 Balanced Scorecard
Establish and enforce Facilities and Services Management policies, guidelines, procedures, and documentation aligned with corporate standards
Lead strategic and operational risk management; integrate risk considerations into business decisions; conduct ongoing risk analysis; maintain and update Business Continuity Plan (BCP), Disaster Recovery Plan (DRP), and mitigation plans
Formulate and manage departmental budgets; recommend staffing levels; ensure timely, compliant spending; optimize and strategically allocate resources
Design and roll out service excellence and continuous improvement initiatives to elevate internal and external customer experience
Build and execute safety strategies; ensure full adherence to safety standards; champion a sustainable safety culture
Deliver corporate travel, mobile, and support services in compliance with Service Level Agreements
Ensure accurate, timely processing and settlement of accounts payable
Oversee contract drafting, implementation, and renewals; cultivate strong relationships with service providers
Ensure fleet operations and transport services comply with Road Transport Safety Management System requirements
Plan and monitor fleet maintenance programs to control costs, maximize reliability, and minimize operational disruption
Develop and execute facilities and grounds maintenance programs; ensure work meets quality standards
Enforce dormitory policies, guidelines, and house rules covering operations, usage, and upkeep
Review, validate, and approve technical work orders and project completion; coordinate with facility engineers
Track, validate, and ensure timely renewal of all facility-related statutory permits, licenses, and certifications
Monitor and evaluate staff performance against defined goals
Identify training and development needs; coordinate delivery of relevant learning opportunities
Adhere to policies aligned with ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 55001, ISO 50001, and ISO 22301 standards
Promptly report EHS incidents, hazards, and security risks to designated committees
Protect information assets; uphold confidentiality, integrity, and availability of documents and data per ISMS requirements
Bachelor's Degree in Industrial Engineering or any business-related course
Minimum 7-8 years total professional experience
Minimum 2 years managerial or leadership experience in a supervisory or management role
Project management experience (preferred)