Facilities/Maintenance Officer
The Facilities/Maintenance Officer ensures the workplace is safe, efficient, well-maintained, and welcoming. This role manages daily facility operations, vendors, maintenance, safety, security, and workplace services while supporting business continuity and employee productivity.
Key Responsibilities
- Manage daily facility operations, maintenance, cleanliness, and workplace services.
- Coordinate preventive maintenance for HVAC, electrical, plumbing, fire safety, and other building systems.
- Conduct regular facility inspections and address repairs, risks, and safety issues.
- Manage vendors, contractors, service providers, contracts, SLAs, and invoices.
- Ensure compliance with health, safety, environmental, and building regulations.
- Manage security, access cards, keys, and related incidents.
- Coordinate office moves, space planning, furniture changes, and facility projects.
- Develop and maintain emergency response, evacuation, and business continuity procedures.
- Oversee cleaning, security, pest control and waste management.
- Track assets, maintenance records, contracts, and compliance documents.
- Prepare regular facilities reports and KPIs for management.
- Support sustainability, workplace wellness, ergonomics, and continuous improvement initiatives.
- Liaise with landlords, property management, employees, and other stakeholders.
- Coordinate meeting room and event setup, including basic AV and logistical requirements.
- Preparation of service completion report
- Securing of work permit and gate pass.
Required Skills & Competencies
- Technical Skills
- Facilities and building operations management
- Vendor and contract management
- Health & safety and risk assessment
- Project coordination
- Basic knowledge of HVAC, electrical, plumbing, fire, and security systems
- Proficiency in Microsoft Office, especially Excel, Word, and Outlook Soft Skills
- Strong problem-solving and decision-making
- Excellent communication and customer service
- Strong organization and time management
- Attention to detail
- Proactive and resourceful approach
- Ability to work under pressure and adapt to changing priorities
- Strong stakeholder and relationship management