F&B Guest Experience & Upsell Agent

Solaire Resort; Parañaque; Sur place; PHP 134 000 - 279 000; Plein temps

Résumé du poste

Solaire Resort in the Philippines is seeking service-oriented staff for its food and beverage operations. The role focuses on guest interaction, order taking, upselling, and maintaining high hygiene standards.

Knowledge of menus, daily specials, and promotions is essential for delivering an exceptional dining experience. Candidates with experience in the same field, preferably in a BPO environment, will be well-suited for this position.

Qualifications

• Knowledge in F&B operations.
• Experience in same field, preferably in BPO (negotiable).

Responsabilités

• Complete mise en place before, during and after operations.
• Taking guest food and drink orders according to operational standards, ensuring accuracy of items ordered and guest preferences when communicated and up-selling whenever possible.
• Memorize menu, daily specials and monthly promotions.
• Delivering orders promptly from the kitchen or bar and observing the proper ordering procedures.
• Ensure all hygiene standards and procedures are met.

Connaissances

F&B operations knowledge

Experience in same field (preferably B

Description du poste

Solaire Resort in the Philippines is seeking service-oriented staff for its food and beverage operations. The role focuses on guest interaction, order taking, upselling, and maintaining high hygiene standards.

Knowledge of menus, daily specials, and promotions is essential for delivering an exceptional dining experience. Candidates with experience in the same field, preferably in a BPO environment, will be well-suited for this position.