Guest Experience Associate - F&B Service

MEGA I.N.T.E.L Manpower Management Inc.; Makati; On-site; PHP 167,000 - 290,000; Full time

Job summary

A recruitment agency in Metro Manila seeks a customer service representative for a food and beverage service role. Responsibilities include enhancing guest satisfaction, setting up and cleaning dining areas, processing orders, and collaborating with kitchen staff. Ideal candidates will have a Bachelor's degree in Hospitality Management and 1-3 years of experience. Strong hospitality and communication skills are essential. Join us to contribute to an exceptional dining experience.

Qualifications

• 1-3 years of experience in food and beverage service.
• Customer oriented with experience in quick service restaurant settings.

Responsibilities

• Provide exceptional customer service to enhance guest satisfaction.
• Assist in the setup and cleaning of dining areas before and after service.
• Take and process customer orders accurately and efficiently.
• Collaborate with kitchen staff to ensure timely delivery of food and beverages.
• Handle customer inquiries and complaints in a professional manner.

Skills

Strong hospitality skills

Excellent communication skills

Customer oriented

Proficient in waitering

Education

Bachelor's degree in Hospitality Management or related field

Job description

A recruitment agency in Metro Manila seeks a customer service representative for a food and beverage service role. Responsibilities include enhancing guest satisfaction, setting up and cleaning dining areas, processing orders, and collaborating with kitchen staff. Ideal candidates will have a Bachelor's degree in Hospitality Management and 1-3 years of experience. Strong hospitality and communication skills are essential. Join us to contribute to an exceptional dining experience.