F&B Operations Specialist (Kapitolyo)

Noah Interactive Ventures Inc.; Pasig; On-site; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Employee discount

Paid training

Promotion to permanent employee

Job summary

Noah Interactive Ventures Inc. is seeking an Operations Specialist to help ensure smooth daily store operations and exceptional guest experiences at Soul Good in Kapitolyo, Pasig.

You will oversee front- and back-of-house tasks, manage staff scheduling, and coordinate with kitchen and service teams to maintain quality and safety. Ideal candidates have 2–3 years in F&B operations, a hospitality background, and strong leadership with excellent communication.

Qualifications

• Bachelor's degree in HRM or related hospitality program.
• 2–3 years in F&B, restaurant, café, or hospitality operations.
• Supervisory or leadership experience is an advantage.
• Hands-on experience in front- and back-of-house operations and customer service.

Responsibilities

• Support and oversee daily store operations.
• Ensure excellent customer service and guest satisfaction.
• Lead and coordinate team members during peak hours.
• Monitor inventory and coordinate replenishment.
• Assist with staff scheduling and workflows.
• Maintain cleanliness, food safety, and quality standards.
• Prepare operational reports and monitor sales.
• Coordinate closely with kitchen and service teams.
• Help identify operational issues and drive improvements.

Skills

BS Hotel & Restaurant Management (HRM)

Front-of-house operations

Back-of-house coordination

Customer service

Inventory management

Staff coordination

Leadership

Communication skills

Food safety & hygiene

POS systems

Education

BS Hotel & Restaurant Management (HRM)

Tools

POS systems

Sales reporting

Inventory monitoring

Job description

Job description:

WE'RE HIRING: OPERATIONS SPECIALIST – SOUL GOOD

Join a promising F&B startup on a mission to inspire Filipinos to make better, healthier choices.

Soul Good is a growing healthy café-restaurant startup based in Kapitolyo.

We serve quality coffee, healthy and refreshing drinks, protein-packed meals, healthy & innovative food options, delicious meals designed for better choices

Currently #1 on ClassPass in Metro Manila under Food - and we're just getting started!

We're looking for an Operations Specialist who wants to be part of building a growing brand and creating an exceptional experience for every customer.

WHO WE'RE LOOKING FOR

• Graduate of BS Hotel & Restaurant Management (HRM) or a related hospitality course
• 2-3 years of experience in F&B, restaurant, café, or hospitality operations
• Previous supervisory or leadership experience is an advantage
• Hands-on experience in:
• Front-of-house operations
• Back-of-house coordination
• Customer service
• Inventory management
• Staff coordination
• Daily store operations
• Strong leadership and team coordination skills
• Excellent communication and customer service skills
• Organized, detail-oriented, and proactive
• Knowledgeable in food safety, hygiene, and kitchen procedures
• Familiar with POS systems, sales reporting, and inventory monitoring
• Able to multitask and perform well in a fast-paced environment
• Reliable, accountable, and willing to take ownership
• Warm, professional, approachable, and aligned with Soul Good's friendly and soulful culture
• Passionate about hospitality, good food, and creating memorable customer experiences
• Willing to work flexible schedules, weekends, and holidays

YOUR ROLE

As an Operations Specialist, you will help make sure the store runs smoothly every day.

You will:

• Support and oversee daily store operations
• Ensure excellent customer service and guest satisfaction
• Lead and coordinate team members during operations
• Monitor inventory and coordinate replenishment
• Assist with staff scheduling and operational workflows
• Maintain cleanliness, food safety, and quality standards
• Prepare operational reports and monitor sales performance
• Coordinate closely with kitchen and service teams
• Help identify operational issues and take action to improve store performance

WHY JOIN SOUL GOOD?

• Be part of a growing startup with big ambitions
• Help build a café concept focused on healthy + tasty choices
• Work with a team passionate about hospitality and wellness
• Opportunity to grow with the brand as we expand
• Be part of a concept already gaining recognition in Metro Manila

MORE THAN JUST A JOB

At Soul Good, we believe that healthy food should be accessible, delicious, and exciting.

We're building a brand that encourages people to make better choices every day – one great meal, one good drink, and one meaningful customer experience at a time.

If you are someone who wants to lead, grow, learn, and help build something from the ground up, we'd love to meet you.

WORK LOCATION

In Person

Benefits:

• Employee discount
• Paid training
• Promotion to permanent employee

Work Location: In person