Expert Systems Engineer

Acxiom; Mexico; On-site; PHP 4,589,963 - 5,813,953; Full time

Job summary

Acxiom is hiring a Systems Engineer to ensure the stability and efficiency of their infrastructure systems. This role involves monitoring, maintaining, and optimizing all assigned infrastructure components. The candidate must have extensive experience with VMware, ESXi, and Linux as well as strong communication skills.

The ideal candidate will work from home and participate in an on-call rotation, providing critical support to ensure continuous operation.

Qualifications

• Minimum of 7 years of related experience with a bachelor’s degree.
• 5 years of experience in VMware, ESXi, Linux, and Microsoft environments.
• Strong written and oral communication skills.

Responsibilities

• Manage and maintain storage and virtualized environments.
• Monitor infrastructure performance and capacity.
• Troubleshoot infrastructure related issues.

Skills

VMware

Linux

Microsoft environments

Interpersonal communications

Prioritization under pressure

Education

Bachelor’s degree or equivalent

Tools

vRealize Automation

ServiceNow

JIRA

Job description

Job Summary

This position will be working Thursday to Saturday 12pm-12am. As a Systems Engineer you will ensure the stability, integrity, and efficient operation of infrastructure systems that support our core organizational functions and customers. You will achieve this by monitoring, maintaining, supporting, and optimizing all infrastructure components assigned.

Responsibilities

• Management, maintenance, and operation of storage, virtualized environments, servers, and productivity tools.
• Monitor infrastructure components for performance, capacity, failures, and uptime.
• Perform storage and server implementation and maintenance including software and firmware.
• Maintain and administer multi-site high availability solutions including clusters and replication.
• Troubleshoot and resolve infrastructure related issues including hardware, software, and network.
• Work within strict time frames following change management protocols to provide maximum uptime.
• Implement, review, and adhere to security policies along with working with audit teams.
• Research and remediate system vulnerabilities.
• Interact and coordinate with architects, vendors, hardware engineers, operating system engineers, and internal business partners.
• Professionally represent the infrastructure team as a technical consultant on projects.
• Maintain documentation of all infrastructure related components including build and modifications.
• Maintain a solid working knowledge of current infrastructure and future trends.
• Participate in on-call rotation providing 'Always On' support.

Qualifications

• Requires a minimum of 7 years of related experience with a bachelor’s degree, or 6 years and a master’s degree, or a PhD with 3 years’ experience, or equivalent work experience.
• Requires a minimum of 5 years of related experience in VMware, ESXi, Linux and Microsoft environments.
• Strong written, oral, and interpersonal communications skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work on multiple moderate to highly complex assignments utilizing collaboration tools.

Preferred Skills and Certifications

• VMware: 3+ years hands-on administration of VMware environments, including vRealize Automation and Operations.
• Knowledge in security compliance including PCI, SOX.
• Knowledge in configuring and administering high availability clusters and disaster recovery implementations.
• Working knowledge of Microsoft Active Directory.
• Knowledge of Entrust SSL certificate process.
• Knowledge in coding tools and languages: PERL, Python, C, C++, ServiceNow, REST API, MySQL, PowerShell, Ansible, Chef, JSON.
• Knowledge of project management collaboration tools and processes including ServiceNow, Confluence, Sharepoint and JIRA.
• Knowledge of Cloudera Hadoop, AWS, GCP.
• Experience with operating systems including vSphere, ESXi, OEL (Oracle Enterprise Linux) and/or CentOS Linux, and Microsoft OS Platform.
• Preferred Certifications: VMware Data Center Virtualization (VCP-DCV), Linux Certified, Microsoft Certified, AWS and/or GCP Certified, ITIL Foundations Certified, CISSP Certified.

Location

Primary: Homebased - Mexico City.

Our company is an equal opportunity employer committed to diversity and inclusion.